Title: While sending…
Last modified: August 30, 2016

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# While sending…

 *  Resolved [internetmusic](https://wordpress.org/support/users/internetmusic/)
 * (@internetmusic)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/while-sending/)
 * I have bought all plugins and excluded them and other plugins, changed theme,
   still getting the following error:
 * Unable to parse Ajax response. JSON.parse: unexpected character at line 1 column
   1 of the JSON data
 * Please advise.
 * [https://wordpress.org/plugins/mailcwp/](https://wordpress.org/plugins/mailcwp/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Warrick](https://wordpress.org/support/users/wzedi/)
 * (@wzedi)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/while-sending/#post-6221242)
 * We apologise for the inconvenience.
 * That error is generic and provides no clues as to what the cause might be. No
   plugins should be required to resolve errors of this nature. In fact, when errors
   of this nature do occur we recommend deactivating as many plugins as possible
   to be sure they are not causing the error.
 * Another way to troubleshoot this would be to use a Javascript console to get 
   more detail about the error. If you are using Chrome, when this error occurs 
   go to View->Developer->Javascript console and take note of the details there.
   If possible paste those details in a reply here and that might help us determine
   the cause of the issue.
 *  Plugin Author [Warrick](https://wordpress.org/support/users/wzedi/)
 * (@wzedi)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/while-sending/#post-6221439)
 * Since we’ve had no response in 2 weeks we’ll mark this as resolved. If issues
   persist we can revisit this.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘While sending…’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mailcwp_bab9b4.svg)
 * [MailCWP](https://wordpress.org/plugins/mailcwp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailcwp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailcwp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailcwp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailcwp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailcwp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Warrick](https://wordpress.org/support/users/wzedi/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/while-sending/#post-6221439)
 * Status: resolved