Support » Plugin: CleverReach Integration for Contact Form 7 » where to find Logs?

  • Resolved thoand

    (@thoand)


    Hi there,

    after submitting CF7 Forms I see the following message in the backend:
    “CF7 to CleverReach: Error while transferring data from Contact Form 7 to CleverReach. Check log file for details.”

    But I seadly have no Idea, which log file I have to watch.

    Kind regards,
    thoand

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author pixelarbeit

    (@pixelarbeit)

    Hey @thoand,

    the log file is located in ´wp-content/[long string]-cf7-cleverreach.log´

    Cheers Dennis

    Thread Starter thoand

    (@thoand)

    Hi Dennis,

    thank you for your quick reply. Do you have an idea on this error?
    [2021-05-19 09:03:40] cf7-cleverreach.ERROR: Failed adding/updating user. {“message”:”Client error:POST https://rest.cleverreach.com/v2/forms.json/292595/send/activateresulted in a404 Not Foundresponse:\n{\”error\”:{\”code\”:404,\”message\”:\”Not Found\”}}\n”,”data”:{“email”:”mail@adresse.de”,”listId”:”546129″,”tags”:[“”],”doubleOptIn”:false,”source”:””,”attributes”:[],”globalAttributes”:{“anrede”:”Herr”,”firstname”:”Vorname”,”lastname”:”Nachname”}}} []

    regards, thoand

    • This reply was modified 6 months, 3 weeks ago by thoand.
    Plugin Author pixelarbeit

    (@pixelarbeit)

    Is this the only error you get? It looks like the activation request failed. That could mean either the contact “mail@adresse.de” was not created or the form with ID 292595 doesn’t exist?

    Thread Starter thoand

    (@thoand)

    I decided to write a request for paid support. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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