Where is the support?

  • zzkamikazezz

    (@zzkamikazezz)


    6 years, 11 months ago

    I’ve hit a bug in the groups locator premium add on, but three days later after submitting a support request there hasnt been a reply or acknowledgement.

    Ive three licences due for renewal now, but I am not sure if it is worth it.

    Great plugins, but the support needs the attention it deserves.

    I have now ended up paying a developer to fix the bug. I was going to share it with the authour, bit I am reluctant to now given the lack of support.

    • This topic was modified 6 years, 11 months ago by zzkamikazezz.
Viewing 1 replies (of 1 total)
  • Plugin Author Eyal Fitoussi

    (@ninjew)

    6 years, 11 months ago

    Hello zzkamikazezz,
    Based on the email address in your account I cannot find any support ticket submitted by you.

    Which page and email address did you use to submit the ticket?

    Thanks,

Viewing 1 replies (of 1 total)
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