Support » Plugin: Simple Ajax Chat » Where is the console

  • Resolved transportersupport

    (@transportersupport)


    From WP-Admin or wherever else, do I respond to the user chat?

    I type in a message as a user to my website, how, where do I respond … I don’t see it

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeff Starr

    (@specialk)

    You can enter messages via the chat box. Not sure if that’s what you are asking..?

    there is a sender and a receiver…..
    if a users sends a message via my webpage
    Where do I receive it at?

    Plugin Author Jeff Starr

    (@specialk)

    Anyone can be a sender or receiver. Just open the chat box in a tab and send and receive (i.e., chat) with whoever else is using the chat box. Does that make sense?

    So their is no central console so I can manage individual conversations.
    Every chat is public to all users who are the console at the time.

    Don’t get me wrong its a nice lightweight plugin, I would like to manage individual conversations.

    Let me know and thanks for the quick responses

    Plugin Author Jeff Starr

    (@specialk)

    Correct, this is just a chat box plugin. That’s how chat box plugins work. You open the chat box if you want to chat. Also you can manage chats via the admin area, but not add new chats. I think what you are looking for is more something like this:

    https://wordpress.org/plugins/wp-live-chat-support/

    Plugin Author Jeff Starr

    (@specialk)

    I hope this is sorted, gonna go ahead and mark as “resolved” to help keep things organized. Feel free to post again with any further questions or feedback, etc. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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