Support » Fixing WordPress » Where is my site?

  • Resolved duckyy315


    Why every time I go view my site, I get a white screen that only has this…

    “There has been a critical error on this website.

    Learn more about troubleshooting WordPress.”

    I need this fixed, specially with all the money I put into it!

    • This topic was modified 1 month, 3 weeks ago by duckyy315.

    The page I need help with: [log in to see the link]

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  • Moderator James Huff


    Volunteer Moderator

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter duckyy315


    Thank you @macmanx That worked. It was the Redux Plugin. Which have no idea how that got in there when I never downloaded it.

    But thank you!

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