Title: Where is my Premium code?
Last modified: February 4, 2022

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# Where is my Premium code?

 *  Resolved [mcollen](https://wordpress.org/support/users/mcollen/)
 * (@mcollen)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/where-is-my-premium-code/)
 * Paid for premium but have not gotten a code. All I have is a receipt…can’t open
   a ticket without it so I am going to pester you here.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [awatsonmaston](https://wordpress.org/support/users/awatsonmaston/)
 * (@awatsonmaston)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/where-is-my-premium-code/#post-15339514)
 * I have the same issue. I have no way to access and we have purchased.
 *  Plugin Author [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * (@wpdatatables)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/where-is-my-premium-code/#post-15340316)
 * Hello [@mcollen](https://wordpress.org/support/users/mcollen/) and [@awatsonmaston](https://wordpress.org/support/users/awatsonmaston/).
 * Since you’re using the Pro version of the plugin, please open a ticket on our
   [official support platform](https://tmsplugins.ticksy.com/submit/#100010481),
   and we’ll gladly help you there. If you follow the link, you’ll be taken to the“
   Pre-Purchase” section for wpDataTables that doesn’t require a purchase code.
 * There you can provide our support agents with your email address used for the
   purchase, the receipt, and we’ll be able to locate your purchase and provide 
   you with your purchase code.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products),
   as per [this comment](https://wordpress.org/support/topic/error-when-not-logged-into-wordpress-backend/#post-15050671)
   by WordPress.org moderators.
 * Thank you for understanding.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Where is my Premium code?’ is closed to new replies.

 * ![](https://ps.w.org/wpdatatables/assets/icon-128x128.gif?rev=3010404)
 * [wpDataTables - WordPress Data Table, Dynamic Tables & Table Charts Plugin](https://wordpress.org/plugins/wpdatatables/)
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 * 2 replies
 * 3 participants
 * Last reply from: [wpDataTables](https://wordpress.org/support/users/wpdatatables/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/where-is-my-premium-code/#post-15340316)
 * Status: resolved