Support » Plugin: Event Tickets » Where is fieldset data kept?

  • kelvynjames

    (@kelvynjames)


    Hi – I’ve created a ticket fieldset so people can give me certain details (dietary, medical etc) – & I can see if I trial purchase that you have to fill in the details to buy a ticket – but I can’t see where I can subsequently access that data??
    Can anyone help please!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Andras Guseo

    (@aguseo)

    Hi @kelvynjames

    You should be able to find that data in the wp_postmeta table connected to the relevant event post id.

    Hope this helps.

    Andras

    kelvynjames

    (@kelvynjames)

    Hi Andras – kinda (as in it’s good to know it is recorded somewhere – but…I don’t know where to find that (or any) table.
    I should have added I’m very not techie – I’m a mountain guide lol!

    Plugin Contributor Andras Guseo

    (@aguseo)

    Do you want to access that data to use it in the code? Or just check what people submitted?

    A.

    kelvynjames

    (@kelvynjames)

    It would be a useful feature to be to print out a report of what they said (genuinely surprised its not built in), but it’s not mission critical.

    kelvynjames

    (@kelvynjames)

    Update (for anyone interested)
    In the eventview in Dashboard, select Attendees – the view details, it appears there. Not worked out a report from that info yet, but getting there lol!

    Plugin Support Jeremy

    (@jeremy80)

    Hi @kelvynjames!

    There’s actually an article in our Knowledge base which explains where to find the data for each attendee (that View Details link that you found): https://support.theeventscalendar.com/622969-Tickets-Managing-Your-Orders-and-Attendees. That being said, that information may be a bit hidden – thanks for flagging it!

    You can also Export your list of Attendees by clicking right next to the Print button on your Attendees page. You can export this list to a program like Excel and then the additional fields should automatically be listed. You can then print the list from there.

    I hope this helps.

    Have a nice day!
    Jeremy

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.