Support » Plugin: WooCommerce » Where have all the post widgets gone!

  • Resolved andrewmperryman

    (@andrewmperryman)


    Hello,

    Help!!!!

    I updated to 5.6 today after backing up to find all my post widgets missing and posts that had a featured widget block now fail to display.

    I think I might have to revert unless these have been moved and are implemented in a different fashion.

    If they have been removed can someone please document it or instruct me how to restore them?

    Any advice or instruction greatly appreciated.

    Andrew

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter andrewmperryman

    (@andrewmperryman)

    Hello Again,

    Weird things are going on…

    Why do I now have the billing and alternate shipping address fields listed in my wordpress user profiles?

    Surely this is not correct?

    Andrew

    Thread Starter andrewmperryman

    (@andrewmperryman)

    Hello Again Again,

    Now I find my Gutenberg post backoffice admin panel editor is now doing weird things too, like the custom field section that resides and sticks at the bottom of the editorial page is now showing half way up it!

    Whats going on do you think?

    This and all the other issues above have manifested themselves after the update of your lastest version.

    I think I might run a Db update before reversion to see if this fixes anything.

    I am now not sure what else is wrong as I will need to check everything.

    Look forward to your response soon as possible. system info included below.

    Andrew

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://revamp-atelier.fr
    Site address (URL): https://revamp-atelier.fr
    WC Version: 5.6.0
    REST API Version: ✔ 5.6.0
    WC Blocks Version: ✔ 5.5.1
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.5.1
    Log Directory Writable: ✔
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_GB
    External object cache: ✔
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.22
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1k-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.6.0
    WC Database Prefix: chb_
    Total Database Size: 13.24MB
    Database Data Size: 9.96MB
    Database Index Size: 3.28MB
    chb_woocommerce_sessions: Data: 0.30MB + Index: 0.02MB + Engine InnoDB
    chb_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    chb_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    chb_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_actionscheduler_actions: Data: 0.16MB + Index: 0.20MB + Engine InnoDB
    chb_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_actionscheduler_logs: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
    chb_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    chb_aioseo_posts: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    chb_b2s_posts: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    chb_b2s_posts_drafts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_b2s_posts_favorites: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_b2s_posts_network_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_b2s_posts_sched_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_b2s_user: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    chb_b2s_user_contact: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_b2s_user_network_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    chb_FinalTiles_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_FinalTiles_gallery_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_gdpr_cc_consentlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_gdpr_cc_geoip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_gdpr_cc_options: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    chb_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
    chb_gla_merchant_issues: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_lpc_inward_label: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    chb_lpc_outward_label: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_options: Data: 3.48MB + Index: 0.14MB + Engine InnoDB
    chb_postmeta: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
    chb_posts: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
    chb_sgs_log_events: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
    chb_sgs_log_visitors: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    chb_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    chb_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    chb_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_trp_dictionary_en_gb_fr_fr: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
    chb_trp_gettext_en_gb: Data: 0.31MB + Index: 0.38MB + Engine InnoDB
    chb_trp_gettext_fr_fr: Data: 0.23MB + Index: 0.22MB + Engine InnoDB
    chb_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    chb_trp_original_strings: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    chb_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
    chb_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    chb_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    chb_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    chb_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    chb_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    chb_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    chb_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    chb_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    chb_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    addify_quote: 1
    addify_rfq: 1
    addify_rfq_fields: 9
    attachment: 211
    bwg_gallery: 1
    bwg_share: 1
    contx_post_type: 8
    custom_css: 1
    envira: 1
    foogallery: 1
    frm_form_actions: 2
    frm_styles: 1
    language_switcher: 3
    mailpoet_page: 1
    modula-gallery: 5
    nav_menu_item: 6
    nimble_post_type: 7
    nimble_section: 10
    nimble_template: 1
    oembed_cache: 3
    page: 11
    polylang_mo: 2
    post: 16
    product: 24
    revision: 2
    shop_order: 5
    wp_block: 1
    wpape_gallery_theme: 1
    wpape_gallery_type: 6
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (19) ###
    
    GDPR Cookie Compliance - Premium Add-On: by Moove Agency – 3.0.7
    GDPR Cookie Compliance (CCPA, PIPEDA ready): by Moove Agency – 4.5.8
    GDPR Data Request Form: by audrasjb – 1.5
    GTranslate: by Translate AI Multilingual Solutions – 2.9.1
    Health Check & Troubleshooting: by The WordPress.org community – 1.4.5
    Modula: by WPChill – 2.5.3
    Nimble Builder Pro: by Press Customizr – 1.0.14
    Nimble Page Builder: by Press Customizr – 3.1.21
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    revamp-atelier-change-email-displayname: by Andrew Perryman – 1.0
    revamp-atelier-moove-gdpr-cookie: by Andrew Perryman – 1.0
    revamp-atelier-woocommerce: by Andrew Perryman – 1.0
    SiteGround Optimizer: by SiteGround – 5.9.3
    SiteGround Security: by SiteGround – 1.1.2
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.13
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
    WooCommerce PayPal Payments: by WooCommerce – 1.5.1
    WooCommerce: by Automattic – 5.6.0
    WP Crontrol: by John Blackbourn & contributors – 1.10.0
    
    ### Inactive Plugins (13) ###
    
    Ajax Cart AutoUpdate for WooCommerce: by taisho – 1.5.5
    All in One SEO: by All in One SEO Team – 4.1.3.3
    Blog2Social: Social Media Auto Post & Scheduler: by Blog2Social
    Adenion – 6.8.2
    
    Cart All In One For WooCommerce: by VillaTheme – 1.1.0.9
    Duplicate Page: by mndpsingh287 – 4.4.1
    Mini Cart Drawer for WooCommerce: by appsbd – 3.3.0
    Page scroll to id: by malihu – 1.7.4
    Post Types Order: by Nsp Code – 1.9.5.6
    Query Monitor: by John Blackbourn – 3.7.1
    revamp-atelier Maintenance Mode: by Andrew Perryman – 1.0
    Widget Disable: by required – 2.0.0
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.12
    
    YITH WooCommerce Request A Quote Premium: by YITH – 3.1.7
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Memcached
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #4068 - /shop/
    Basket: #4069 - /basket/
    Checkout: #4070 - /checkout/
    My account: #4071 - /my-account/
    Terms and conditions: #4171 - /terms-and-conditions-cgv/
    
    ### Theme ###
    
    Name: huemanchild
    Version: 1.0
    Author URL: 
    Child Theme: ✔
    Parent Theme Name: Hueman Pro
    Parent Theme Version: 1.4.14
    Parent Theme Author URL: http://presscustomizr.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: Yes
    Shop country code: FR
    PayPal card processing available in country: Yes
    Pay Later messaging available in country: Yes
    Vault enabled: Yes
    
    ### Action Scheduler ###
    
    Complete: 575
    Oldest: 2021-07-25 16:17:26 +0200
    Newest: 2021-08-21 13:38:18 +0200
    
    Pending: 2
    Oldest: 2021-08-22 07:29:13 +0200
    Newest: 2021-08-22 07:29:13 +0200
    
    ### Status report information ###
    
    Generated at: 2021-08-21 14:07:23 +02:00
    
    Thread Starter andrewmperryman

    (@andrewmperryman)

    Another thing….

    Admin panel, click on wooCommerce / home and get a blank page??

    This is turning into a mare..

    The problem is, before I revert, I need to progress, else I will never end up updating the product.

    Any direction to try and fix all this mess would be gratefully appreciated..

    Andrew

    Thread Starter andrewmperryman

    (@andrewmperryman)

    Hello, again, again, again,

    Run all tools in the status section, no change..

    Now running plugin clash checks..

    Plugin Support Nagesh Pai – a11n

    (@nagpai)

    Hey @andrewmperryman

    Sorry that you are seeing some unpleasant changes on your site after updates.

    It is unlikely that WooCommerce would affect the appearance of general Post and featured widgets. I have two suspects seeing your System Report though (thanks for sharing that)

    1. I see that your site is updated to WordPress version 5.8. This version introduced Block widgets. If you had any older widgets, it would appear as Legacy Widgets . If you have any widgets made using proprietary theme features or page builders, it is likely it may have some bugs. Try installing and activating the Classic Widgets plugin – https://wordpress.org/plugins/classic-widgets/

    and see if that helps

    2. I see that your site has two page builder plugins
    Nimble Builder Pro: by Press Customizr – 1.0.14
    Nimble Page Builder: by Press Customizr – 3.1.21

    If the affected plugins are related to these, you may need to check with the author of the page builder about compatibility with WordPress 5.8

    Other than this, doing a conflict test, by deactivating plugins one-by-one would be a good idea to find out which one is causing the issue on your site.

    Thread Starter andrewmperryman

    (@andrewmperryman)

    Hi @nagpai

    **RESOLVED**

    Thanks for reaching out.. and for the advise and direction and for the time and effort to compile the detail. I will look into these if other problems persist.. 🙂

    I have just looked at everything and in to user access and found my problem..

    Two of us have admin rights, I used this to compare differences.

    I think some of the fixes WooCommerce 5.6.0 has implemented must have been about some form of access control, or at least touch that area.

    First I tried the normal route, as before the WooCommerce update everything was dandy so to speak..

    The problems came straight after the updating to WooCommerce 5.6.0, Nothing else was updated.

    I use SiteGround and I have two SiteGround plugins that always play nice.

    SiteGround Optimizer: by SiteGround – 5.9.3
    SiteGround Security: by SiteGround – 1.1.2

    This time I found all problems went away once “SiteGround Security plugin” was disabled.

    But “WAIT”, It is not the “SiteGround Security Plugin” that is the problem…

    For all of you out there, using SiteGround; and SiteGrounds own Security Plugin.

    Save yourself a lot of trouble and headaches. Purge all your browsers and all your test browsers Cookies and Cache, especially after a WooCommerce update.

    Forgot to say, if your customers are having similar issues ask them to clear down their cookies and Cache too.. 🙂

    This cured the issue outright and now I can re-enable my SiteGround Security plugin with no problems whatsoever.

    Seems there is some changes in WooCommerce update 5.6.0, that conflict with SiteGrounds security plugin management.

    This has taken me all afternoon to find, but now I know I can move on with future WooCommerce updates.

    @nagpai, thanks once again for reaching out.. 🙂

    Andrew..

    Plugin Support Mirko P.

    (@rainfallnixfig)

    Hi Andrew,

    Thanks so much for sharing the additional information and I’m happy to hear you managed to resolve the issue.

    You’ve already closed the thread but should you have any further questions please feel free to open a new topic any time.

    Cheers.

    Thread Starter andrewmperryman

    (@andrewmperryman)

    Hello @rainfallnixfig,

    Will do, thanks for the follow up.. 🙂

    https://revamp-atelier.fr

    Andrew

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