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[Resolved] Where can see the subscribed user, the protected content

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  • Hi @herowp,

    I hope you are well today and thank you for your question.

    I can not locate the protected content (it’s a downloadable file, which I checked under Media option)

    Can you just explain it more?

    When using Membership plugin downloads and media files are protected by remapping their perceived location therefore the url that you see is a Masked download URL and not your actual media uploads location.

    You can check which media protection method you are using from the path Admin -> Membership -> Options -> Media tab. Membership offers three methods, Basic masks your media directory but leaves any filenames the same, Complete masks the media directory and changes the image filename as well and Hybrid is for use if you are using a host or server that has a problem with the system (such as some installs of nginx).

    Best Regards,

    Hey there.

    We haven’t heard from you in awhile, so I just wanted to check in to make sure all was good.

    This thread was marked resolved, but please, if you still need help then just respond and open it back up. We can then take it from there. 🙂

    Hope you have a fantastic day!

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