Hello @goldenlion70,
I’ll ask our developers about this.
We will write back to you within 3 business days when we get any results.
Please wait.
Hello,
Thank you for your waiting. We’ve made fixes. You can install this version:
https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip
- Go to WordPress Administrator Panel —> Plugins.
- Find the plugin “Anti-Spam by CleanTalk” —> Deactivate.
- After the automatic page refreshing find the plugin again “Anti-Spam by CleanTalk” —> Delete. Confirm files deletion.
- Download the plugin archive from the link.
- Go to Plugins —> Add New —> Upload Plugin.
- Choose the downloaded archive and press “Install Now”.
- After the installation, activate the plugin, and make sure that the access key matches the key from your CleanTalk Dashboard.
Then you will be able to find the string for translation. Let us know if you have more questions.
Hello Serge,
Unfortunately this didn’t work.
I followed you instructions, but nothing has changed on my side.
This is the only translation string I find when I search for: “this contact” is this: https://prnt.sc/9cGqr42nC0sy
Hello @goldenlion70,
I’ll ask our developers about this.
We will write back to you within 3 business days when we get any results.
Please wait.
Hello,
Sorry for my late reply. I was out of office for a few days.
I reinstalled the plugin and I can see the (Dutch) translation string now.
Only thing is I still see the English one on my site.
What can you do about that?
Thanks again for your help.
Best regards,
Dennis
Hello @goldenlion70,
I guess it’s the cache. Could you clear all the cache on your site and recheck it?
Hello,
Unfortunately it was not a cache problem.
When I look at the Loco Translate plugin I see the translations string I want to translate is an extra translation PO file and not added to the PO file with all the other Dutch language translations.
See: https://prnt.sc/YdPI0U51OdHH
The PO file with arrow 2 is the right one and the PO file with arrow 1 is the one with only the string I am talking about. But this is not working like it should be.
I hope I made this clear to you now. If not I will try again.
Thanks for your help.
Best regards,
Dennis
Hello @goldenlion70,
Thank you for your update.
We’ll continue our investigation and contact you within 3 business days when we get any results.
Please wait.
Hello @goldenlion70,
Unfortunately, we could not reproduce the issue. We need more details, please contact us directly through our ticket system:
https://cleantalk.org/my/support/open
Thank you.
We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic anytime.
