Where can i find the variables in orders?

  • Resolved erlendhauer

    (@erlendhauer)


    3 years, 1 month ago

    I have added some extra options to my product. Color etc. but when the customer buy the product i dont see what options he chose? If i go to my ordres i only see the product but not the extra options, so i have no idea what color he chose etc.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    3 years, 1 month ago

    Could you please share the Product URL so that we can have a look into it?

    Thank you!

    Thread Starter erlendhauer

    (@erlendhauer)

    3 years, 1 month ago

    Hello, Thank you. It seems all the other orders are fine but this costumer somehow managed to complete the order without writing in the required details. We dont know how that happened.

    Plugin Author ThemeHigh

    (@themehigh)

    3 years, 1 month ago

    Could you please verify whether you are receiving any other order with the same issue. If so, please raise a ticket through our website. We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    3 years ago

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Where can i find the variables in orders?’ is closed to new replies.