• Resolved fray674

    (@fray674)


    I recently had my 100 members deleted suddenly, I have no idea why.
    Who stores the data for the users? My hosting database dont, I assume is the plugin database

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  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @fray674,

    Thank you for using Paid Memberships Pro – I’m sorry to hear about the issue you are facing.

    Paid Memberships Pro adds onto the default WordPress user. Users are stored in the ‘_users’ table and some of the membership data is stored as user meta.

    Was there any commonality between the users that got deleted? By default PMPro simply removes the membership level from the user and keeps the account stored in WordPress. However, there is custom code that allows you to delete the user if their membership expires.

    I hope this helps.

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