Support » Plugin: CSV 2 POST » Where are the logs? – for Problem Detected

  • Resolved arunkw


    While I was in my final lap of creating post. I got this error message.

    Problem Detected During Post Creation
    A problem was detected during the post creation process. The severity can only be established by checking logs and any posts created or expected to have been created.

    Where do I search for the logs?, also let me know how should I investigate and try to fix my problem. My honest opinion earlier version of plugin was little crude but it used to create post without fail, new version is very sophisticated , might be easy but I am not able to get the grip on it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebTechGlobal



    The logs are stored in in the wp-content directory in a folder named “wpcsvimporter”

    The logs have not bee fully integrated throughout the plugin so I can’t say for certain it would point out the specific issue.

    Please ensure your projects database table still exists and has records that have not yet been used. This is normally the cause of that message.

    Under the folder “wpcsvimporter” I have not been able to see any log except for the uploaded csv file.

    I made several attempt to get my post created, reached up to 17th steps using easy import option but, on 18th step it fails to add a record showing error

    No Posts Created
    No posts were created as your project does not have any unused records. No project statistics were changed either.
    Problem Detected
    A problem was detected during the post creation process. The severity can only be established by checking logs and any posts created or expected to have been created. Feel free to contact the plugins team for free help.

    My database table always shows zero records and used as No, I also tried your csv file (computersexample.csv) which you have provided in tutorial but I am not able to get it through. Please help me out, if you could come up with a simple video tutorial that you help, the text tutorial is not helping me.

    Plugin Author WebTechGlobal



    You said our database shows zero records. Records are imported to the Data Import Job table well before creating a project. We import and prepare data first.

    Once you have records only then will anything else work and at this point I need to assume the “Problem Detected” is just that, no records. These messages do need to be a bit clearer, printing out more specifics that I know. It’s trying to get a balance between developer type jargon and messages that make sense to the average user that is hard.

    As for logs…

    Last week I decided to re-do our log functions. Hopefully this week and instead of log to file the plugin will log to a database table. I delayed integrating use of log throughout the plugin because I never felt it was going the right way. Multiple log files and the need to filter log entries into many.

    Well I best get on with it. When this log system is finally complete it will be a great tool to help us provide support.

    Ryan has replaced logging with a database approach, done yesterday.

    This is a good step. Users will not need to mess around with files. We can eventually provide a button that sends logs to us by email and via SOAP directly into one of our test site database so we can really get stuck into troubleshooting.

    Lots more to come this month also.

    Plugin Author WebTechGlobal


    Further note on the change from files to database so that users understand why.

    This approach works far better and our plans for the long term will make better use of database data. We can query users history, trace their steps, build statistics regarding the use of specific features and if there are errors we can query them by priority plus frequency.

    This level of ability won’t be added soon though but is a key feature in our plugin core which will be used to create many plugins.

Viewing 5 replies - 1 through 5 (of 5 total)
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