Support » Plugin: CartBounty - Save and recover abandoned carts for WooCommerce » Where are additional custom input-fields stored?

  • Resolved ngrudev

    (@ngrudev)


    Hello,

    The idea of the plugin is great, but I cant’t find where I can see the additional (some custom also) input fields? I see only id, name, email, phone, location, cat content, cart total, time.

    Where are the others?

    10x

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Streamline

    (@streamlinestar)

    Hi there,

    The main fields to hep you get in touch with the customer are avaialble in the CMS under WooCommerce menu. The rest fields that are used for “Remember input fields data” function are all stored in the database.

    Let me know if there is anything additional I may assist you with.

    Best wishes

    Do you plan to make additional field visible in CMS ?

    Plugin Author Streamline

    (@streamlinestar)

    Hi @ngrudev,

    Thanks for the question.
    When we first started the plugin we knew from the beginning that it has to be as simple and efficient as possible (create no or almost no stress on the WordPress installation and Database).

    From the beginning it only captured abandoned Carts and then we started evolving and adding up additional features but always staying in line with our initial goal – efficiency, simplicity, usability.

    For recovering abandoned Carts you usually need an email, name, surname, maybe a phone number, information about the products that were abandoned and in some cases rough location therefore we are not collecting anything else other than that. Then later down the line I saw that we also could help to Remember what unregistered users wrote in the Checkout input fields therefore we added additional feature remember checkout field data and in order to remember that we introduced additional fields in the database but those are meant only for the new feature.

    Could you please tell me why would you need all of those fields to be available under CMS?

    Kind thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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