When user auto-fill fields the form stuck

Resolved arthurniro
(@arthurniro)

1 month, 1 week ago

When my users try to auto-fill informations in an form, the form stuck and don’t proceed, anyone gets this problem too?

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

1 month, 1 week ago

Where can we see the website in question?

Thread Starter arthurniro
(@arthurniro)

1 month, 1 week ago

Sorry I forgot to include de website link, here is the page with the form:
https://checkupmedicina.com.br/pre-cadastro-cliente-unimed/

Plugin Author Takayuki Miyoshi
(@takayukister)

1 month, 1 week ago

What other plugins and theme do you use on the site?
Thread Starter arthurniro
(@arthurniro)

1 month, 1 week ago
```
I use:

Admin Columns Pro

Admin Menu Editor

Advanced CF7 DB

Advanced Cron Manager

Advanced Custom Fields

Advanced Custom Fields PRO

Advanced Custom Fields: Font Awesome

All-In-One Security (AIOS)

Conditional Fields for Contact Form 7

Contact Form 7

Custom Post Type UI

Duplicate Page or Post

Duplicate Post Page Menu & Custom Post Type

Easy WP SMTP

GDPR Cookie Compliance

Gutena Forms - Contact Forms Block

Ivory Search

Post Types Order

PostX

Redirection

Search & Filter

Simple Custom Post Order

Site Kit by Google

SVG Support

VK Filter Search

WP All Import

WP All Import Pro

WP Bulk Delete

WP Fastest Cache

WP Migrate Lite

WPCode Lite

WPIDE - File Manager & Code Editor

and

XML Sitemap & Google News
```
- This reply was modified 1 month, 1 week ago by arthurniro.
Plugin Author Takayuki Miyoshi
(@takayukister)

1 month, 1 week ago

Which one is the theme?
Thread Starter arthurniro
(@arthurniro)

1 month, 1 week ago
```
The Contact Form 7
```
Plugin Author Takayuki Miyoshi
(@takayukister)

1 month, 1 week ago

I asked which design theme you use for the site, but it’s OK, from the HTML source of the page, you seem to use a theme named “Checkup”, guessing it is your original one.

Plugin Author Takayuki Miyoshi
(@takayukister)

1 month, 1 week ago

Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Site Kit by Google, and clearing all cache data.

Why you are advised to deactivate plugins and switch to the default theme.

Thread Starter arthurniro
(@arthurniro)

1 month ago

I tried and it works, thank you for the help

Viewing 9 replies - 1 through 9 (of 9 total)

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