Support » Fixing WordPress » When there are no responses to a thread that you started

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  • Hi,

    I really don’t mean to criticize in any way, but allow to me suggest why you may not have gotten any answers:

    I read your post and I am not clear from it if you are a user or a developer of a theme(s).

    You do not mention the themes you use/develop and these issues may be due to specific themes.

    If you are a user and you are using a specific third party theme, and have issues with it, you need to contact the theme developer.

    This forum is for general WP core questions.

    Please read:

    https://codex.wordpress.org/Forum_Welcome

    wpfan1000, I am not a theme developer. I am just a regular user. And my problem is not specific to a theme. I am unable to get the live preview to render any content for any theme, including any of the themes that are supplied by WordPress (Twenty Fifteen, Twenty Fourteen, etc.). I can set theme options using the customizer, but I do not get a preview, so I am unable to know how my choices are affecting the look of my site until I save my settings and look at the live site.

    Ok, thanks for explaining more.

    I Googled the issue and read a lot of posts and there are a lot of people having this issue, and it seems to be a complex one.

    So I am afraid I do not have any suggestions other than to try other things that are outlined in posts and the posts they link to in

    https://startpage.com/do/search?cmd=process_search&cat=web&query=wordpress+customizer+preview+not+working&language=english&no_sugg=1&ff=&abp=-1&nj=1&engine0=v1all

    Hopefully someone else will read your issue and be more helpful….

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Plugin Review Team Rep

    Silly question.

    Are you using https for your site?

    Ipstenu, I have configured wp-config.php so that I use https for logging in and also for whenever I am doing administrative work. To test whether this is the source of my difficulties, I changed wp-config.php to read as follows:

    define('FORCE_SSL_LOGIN', false);
    define('FORCE_SSL_ADMIN', false);

    Although I was now using http instead of https, when I tried to use the Customizer to display a live preview, it still didn’t work (just an eternal loading symbol).

    wpfan1000, thanks for trying to get a lead for me. I had spent a long time googling for answers before posting to the WordPress Forum. I wish WordPress would simply list the criteria that have to be met for the Customizer to work. Then I could check to see if I were meeting those criteria.

Viewing 6 replies - 1 through 6 (of 6 total)
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