When plugin is enabled, DIVI builder does not work

  • Resolved kihoshin

    (@kihoshin)


    8 years, 5 months ago

    When the plugin is enabled, I can not add a new module to page section.
    Please take a look into this issue.

    When I select a module to be added from the DIVI module popup, it hangs…… with white page with clock spinning.

Viewing 15 replies - 1 through 15 (of 16 total)
1 2
  • Plugin Author Jonathan Horowitz

    (@jhorowitz)

    8 years, 5 months ago

    Hello @kihoshin!

    Thanks for the report!

    Could you please provide your WordPress version and browser/browser version?

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    http://twisher.com/wp-admin/

    user : aodtech
    pw : B7it&y*tt@Rd51qEj&3nIgwj

    I have created an admin account. Please go to Page editor and try adding the DIVI module.
    You can use Home2 page for the test.

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    If I disable your plugin , DIVI works as normal.

    I like your plugin, and would like to use it.

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    i have disabled the admin password.
    since it is a public channel.

    i am using the latest wordpress and latest version of Chrome.

    Plugin Author Jonathan Horowitz

    (@jhorowitz)

    8 years, 5 months ago

    Hi @kihoshin,

    Thank you for the additional information!

    We will go ahead and try to reproduce your issue here and will update this thread as soon as possible.

    If you would like to discuss confidential information, it would be best to utilize email: jhorowitz@aod-tech.com

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    it is letting me add the module now.
    strange.

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    Again, it is causing problem, I can not add any module to DIVI builder.

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    Have you had a chance to look into this issue?

    Currently your plugin is disabled, please turn it on to see the problem.

    Plugin Author Jonathan Horowitz

    (@jhorowitz)

    8 years, 5 months ago

    Hi @kihoshin,

    Our apologies for the delayed response. We have been able to replicate your issue internally and should have a fix ready for release soon.

    Thank you for your patience!

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    Bow, I turned on your plugin, but the Visibility entry field does not appear in the module setting.

    It is not working at all now.

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    Any ETA on fix?

    It is really unstable.

    Plugin Author Jonathan Horowitz

    (@jhorowitz)

    8 years, 5 months ago

    Hello @kihoshin!

    We have just release v3.03 of the plugin, which we believe addresses your issue.

    Please update the plugin and let us know if you continue to experience the loading problem/missing content visibility settings.

    Thank you for your patience!

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    Thanks for the effort, but this version is even worse.

    It prevents backend DIVI editor to work, I have to turn your plugin off to edit Page!.

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    Some how it started working.
    May be the browser cache issue???

    Thread Starter kihoshin

    (@kihoshin)

    8 years, 5 months ago

    No, it is still very unstable in the backend editor.

Viewing 15 replies - 1 through 15 (of 16 total)
1 2

The topic ‘When plugin is enabled, DIVI builder does not work’ is closed to new replies.