Support » Plugin: WordPress Leads » When plugin activated, returns a blank page

  • installed plugin, then when I activate it, it goes to a blank page, and all of the Admin panel is blank, and had to delete through FTP to get it back again. I tried again after deactivating all other plugins to make sure it was not in conflict with any other plugin I’m using, but had the same result. The other two plugins that work in tandem with this one (Landing Pages, and Calls To Action) are fine.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author David Wells


    Did you see a specific error message? We are running the same files without any issues.

    no error. just a blank white page, and the URL was /wp-admin/plugins.php?…. with a long string but I didn’t copy it so not sure what it all was.

    Plugin Author David Wells


    Sounds like a plugin/theme conflict.

    To test for a theme conflict:

    1. Activate default Twenty Ten, Eleven, Twelve, or Thirteen theme
    2. Check to see if the issue still occurs
    3. If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with landing pages.

    To test for a plugin conflict:

    1. Deactivate ALL plugins
    2. Activate Leads
    3. Check to see if the issue occurs

    If the issue does not occur, one (or more) of your plugins is causing a conflict with Leads.

    To determine which plugin(s) is causing the conflict, follow these steps:

    1. Activate each plugin one by one
    2. Check to see if the issue occurs after each plugin is activated

    Yup, it was a theme conflict. I’m using the Corp theme from gt3themes. damn shame.

    Plugin Author David Wells


    If you turn on WP_DEBUG by adding:

    define( ‘WP_DEBUG’, true );

    To your themes functions.php file and then activate leads again you will get an error message.

    Post the error message you see here and we might be able to fix

    Okay, I must’ve added it wrong. I added it at the end, just before the closing ?> tag, and it didn’t work as it didn’t give an error. Can you tell me specifically where to add the code in the functions.php file? thanks!

    Plugin Author David Wells


    Add it to the very top.

    Then activate leads, then go to the frontend or admin of your site and the white screen should have error messages

    Warning: Cannot modify header information – headers already sent by (output started at /wp-content/themes/corp/functions.php:3) in /wp-includes/pluggable.php on line 899

    Plugin Author David Wells


    Yeah thats an issue with your theme.

    You will need to contact your theme developer to sort that out.

    Or request

    Thanks for your help this far. I really appreciate it.

    Also, one of your videos mentions a MailChimp add-on in your marketplace but I didn’t see it there.

    Plugin Author David Wells


    I tried installing wordpress leads on the different websites with different themes. Both seem to conflict the plugins (one is RT Theme 17 and the other is Akita). Is there a possibility that the plug-in won’t cause problems in the feature? Is it possible to just use lading pages and not the leads? thank you

    Plugin Author David Wells


    You can just use landing pages.

    What version of wordpress are you using? You need at least 3.7 for leads to work

    Hi I am using on both WordPress websites WP version: 3.7.1.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘When plugin activated, returns a blank page’ is closed to new replies.