When it works, it works
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BUYER BEWARE! There are issues with this plugin. As a 20+yr developer looking for a side hustle, my experience:
#1 Basic – It’s not as simple as they make it seem.
– When an order gets placed, you have to log into their website to place order (duh..)
– After you shorten your SKU they give you to match their actual SKU, then double-check size and color, you place order.. No Issues there.
– When they ship the order the tracking does not automatically come back into the site and notify customer, you have to enter into each order (not so bad when you dont have alot of orders)
– The “My Orders” tab is useless, again not a big issue if you don’t have a lot of orders to fulfill. What is it there for exactly? When placing an order on their site, it doesn’t sync back, sooo…
– When they ship the order, you have to double-check who was sent what, again not a big deal if you’re not doing many orders. If you had serious volume, this is quite annoying and you would have to hire someone just to manage the orders…#2 Support – The support is just not there.
– If you have an issue, you can only email them. Calling doesn’t do anything, Edmond, the only support, will listen to you and then tell you you have to email him the same problem you just told him. This is because he just FWD’s your email to an overseas developers. You can wait days to weeks for an answer. After 3 months, I gave up!
– You cannot export and reimport the same products they sell! (This broke the plug-in 1st time) Instead of going product to product, you just export. Adjust prices then re-upload, right? Wrong! It breaks the plug-in.
– Adding Products. Added 2,000 products to the site and launched… Went to add new items and now suddenly an issue… No longer adding products, or adding them and not syncing inventory so customers cannot purchase… Edmond (support) sends to developers and they suggest to increase max_execution_time. I did, I increased from default 30 to 60, and SAME issue.. Their response we exactly the same, need to increase..
#3 PRO’S – there are some pros. They provide good quality products. They ship usually within 2 business days. The plugin itself is a good idea and concept. It does work, but there are flaws, at least in my experience.#4 Summary – Long story short, it works but expect some headaches, IMO not worth the subscription fee considering I had issues from start and over the course of 3-4 months, I sold 5 items totaling a profit of almost $50, and $120+ in subscription fees! I could deal with the flaws in the plug-in, but support was just horrible, literally up to 2 weeks for a response sometimes with ad campaigns running.. another expense.. Simple WordPress with Woo and Elementor.. shouldn’t have issues.
#5 Overall– When you place an order, the item is accurate and of good quality! In our first test order, my wife ordered a shirt and loves it, sad support is ehh at best and the plug-in stopped working again, after 1st issue and having to delete everything and try again. So after the 2nd initial inventory load, it wouldn’t add new products and they kept blaming my server!
#6 Background – As a senior developer in PHP and WordPress.. There is an issue with a script executing more than 30 seconds, this issue usually is a poorly developed script/plugin. Blaming a customer for their server configuration without telling them the minimum settings your plugin needs is BS!
Enjoy, hope you had better luck with them then I did
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