Support » Plugin: Linkbuildr » When importing – Incorrect File Type, please only upload CSV formatted files.

  • Resolved willcurran

    (@willcurran)


    Whenever I try to upload a CSV with only 100 rows and only 4 columns in the exact order, when I try to upload the CSV I get “Incorrect File Type, please only upload CSV formatted files.” I’ve tried resaving it, making a new spreadsheet and saving it, etc. No luck, any ideas?

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  • Plugin Author FTF Developer

    (@ftfdevelopment)

    Hi @willcurran!
    That error message appears after the file upload checks for the mime type of the uploaded file and is looking for the mime type of “text/csv”.

    You can check the mime type of the file you’re trying to upload here:
    https://htmlstrip.com/mime-file-type-checker
    There is also a list of mime types on that page.

    The file extensions should be .csv, depending on the spreadsheet application you are creating/editing the file in, there are various ways to save a .csv from a spreadsheet, but you can usually only save 1 sheet from a spreadsheet as a .csv.

    In the event that you checked the file on the above website and it’s mime type is “text/csv” and it has the file extensions of .csv, but you are still experiencing this issue, I would ask that you pass along the file and I will investigate further.

    Thank you!
    -FTF Developer

Viewing 1 replies (of 1 total)
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