when I mouse over all the images on the product pages another image is displayed

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support Owadud

    (@owadud655)

    1 year, 7 months ago

    Hi there,

    Thanks for reaching out.

    I’ve reviewed the link, but you’ve disabled the image flipper.

    Can you activate it again so that I can check?

    Thread Starter yergomezz

    (@yergomezz)

    1 year, 7 months ago

    Yes, check now please

    Plugin Support Owadud

    (@owadud655)

    1 year, 7 months ago

    Hi there,

    Yes, it’s related to the image flipper.

    Can you roll back to our previous version and check? It seems that it’s related to our latest version.

    Here is our previous version to download: 4.1.0
    Let me know if this helps. Also, I’ve informed our developer to check the issue.

    Thread Starter yergomezz

    (@yergomezz)

    1 year, 7 months ago

    Hello, I have already installed it and it is true that the error has been solved. But it is not like before.

    I am interested that the images of the products have the flipper image effect, but only those photos have it, the others do not: https://felixramiro.com/categoria-producto/ropa/trajes/

    This is how I had it before. Is it not possible?

    Plugin Support Owadud

    (@owadud655)

    1 year, 6 months ago

    Hi there,

    Our developer has released a new update fixing the flipper image issue.

    Kindly update the plugin and let me know if the issue is fixed or not.

    Waiting for your response.

    Thread Starter yergomezz

    (@yergomezz)

    1 year, 6 months ago

    Yes, I updated the plugin and the logo problem was fixed. But the products are still without the flipper image

    Plugin Support Owadud

    (@owadud655)

    1 year, 6 months ago

    Hi there,

    Kindly check the image flipper addons are enabled.

    Also, you can follow the third steps of this article: Support

    Thread Starter yergomezz

    (@yergomezz)

    1 year, 6 months ago

    Could you tell me how to check if the image flipper effect is activated?

    Mahmud

    (@aamzahid)

    1 year, 6 months ago

    You can check from here – WowStore > Addons > Product Image flipper . Img

    Thread Starter yergomezz

    (@yergomezz)

    1 year, 6 months ago

    Ok, I just saw it.
    Yes I have it activated but it doesn’t work

    Plugin Support Owadud

    (@owadud655)

    1 year, 6 months ago

    Hi there,

    Please go to the link and follow the steps 3 : Support

    Waiting for your response.

    Plugin Support Owadud

    (@owadud655)

    1 year, 6 months ago

    skip

    • This reply was modified 1 year, 6 months ago by Owadud.
    Thread Starter yergomezz

    (@yergomezz)

    1 year, 6 months ago

    hi, step 3 is to open a contact form? Why do I have to do it? If I’m already talking to you here, what I need are solutions, that your plugin is malfunctioning… not that you give me more work to me!

    Plugin Support Owadud

    (@owadud655)

    1 year, 6 months ago

    Hi there,
    I have attempted to replicate the issue on our end, but it is working as expected for us and other users. This suggests that the issue may be specific to your environment. It could also be related to a potential plugin conflict.

    To address this effectively, I recommend following the three steps we provided earlier. This will help us identify the root cause and assist you more efficiently.

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘when I mouse over all the images on the product pages another image is displayed’ is closed to new replies.