Support » Plugin: Aspose.Words Exporter » When I click to activate it, returns a blank screen

  • Resolved citywanderer

    (@citywanderer)


    Hi there,

    I just installed your awesome plugin (I’ve used it before perfectly) onto the site.

    When I click to activate it, then returns a link back to my page with the URI ?token= and then a long string — and that page is blank.

    I’m not sure what to do to activate it.

    Thanks
    morgan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tilalahmad

    (@tilalahmad)

    @citywanderer

    It is working fine at my end. Please ensure you are using the latest version of plugin with WordPress version 5.3 or higher and PHP version 7.2 or higher. Hopefully it will resolve the issue. However, if the issue persists, then please enable debugging in WordPress and see if you can capture any details about the issue.

    Debugging in WordPress

    Plugin Support tilalahmad

    (@tilalahmad)

    @citywanderer

    We have not heard from you for long. Have you managed to resolve the issue? Can we close the issue?

    Thread Starter citywanderer

    (@citywanderer)

    I ended up not being able to fix this, but I urgently needed the export, so I ended up using a different plugin 🙁

    Thank you for your great work!

    Plugin Support tilalahmad

    (@tilalahmad)

    Thanks for your feedback. Please feel free to give another try to Aspose.Words Exporter WordPress Plugin, when time allows.

Viewing 4 replies - 1 through 4 (of 4 total)
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