Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » When I activate Nextgen, 4-5 other plugins are disabled

  • Resolved designemotions

    (@designemotions)


    Hello everyone,
    I have a problem. When I activate Nextgen and start browsing the site suddenly I deactivate other plugins as if they were mistaken. How can I understand what is happening? You have had similar problems.
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @designemotions,

    We haven’t heard of any similar issues. Are you actually having troubles in seeing the other plugins in the WP Dashboard’s menu after NextGen plugin’s enabling or those are getting deactivated ( you can check the in “Dashboard -> Plugins )?

    Plugin Support mihai-imagely

    (@mihaiimagely)

    Also, please let us know what plugins are affected.

    designemotions

    (@designemotions)

    I can’t understand what’s going on. the plugins disable for no apparent reason, within the Dashboard after activating NextGen and starting a navigation on the site another 5 or 6 plugins are suddenly deactivated, I understand it because some things disappear in the front-end and if I go back to Dashboard> Plugins are deactivated, always the same …. I have no idea how to understand what happens. Help me? What could it be?

    The plugins that are disabled are the following:
    Bellows Pro – Accordion Menu
    Colorlib Login Customizer
    Custom Post Type Date Archives
    Events Schedule WP Plugin
    Fast Share Buttons, Analytics, Related Posts and More – Shareaholic
    PDF viewer for WordPress
    Post Type Switcher
    Responsive Lightbox & Gallery

    Plugin Support gabyimagely

    (@gabyimagely)

    Hi @designemotions

    My first recommendation will be to perform a full website backup.
    That’s a standard step while troubleshooting WordPress.

    Could you please try the following?

    1.- Temporarily deactivate all your plugins including NextGen Gallery.
    2.- Delete and re-install our plugin.
    3.- Is your WordPress install ok? You can use this plugin to check if everything it’s ok on your site: https://wordpress.org/plugins/health-check/. Correct anything that’s unusual.
    4.- Check our requirements with our hosting provider: https://www.imagely.com/docs/requirements/

    Please let us know how it goes.

    @designemotions were you able to resolve this? curious.

Viewing 5 replies - 1 through 5 (of 5 total)
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