Support » Plugin: Abandoned Cart Lite for WooCommerce » When does the plugin save the email address?

  • Resolved ianatkins

    (@ianatkins)


    Thanks for the plugin.

    In the description the plugin states it saves the guest cart ‘only after the customer enters the “Email Address” on the checkout page.’

    We’ve moved our email address field higher up the checkout on a site, but upon entering the email address I can’t see any AJAX requests sending the field data back.

    We do see carts saved in the admin – but curious as to when the plugin captures the cart data? You can see the checkout on this site:
    https://casefurniture.com

    Thanks,

    Ian.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author chetnapatel

    (@chetnapatel)

    Hi Ian,

    Thank you for sharing the URL of your website.

    >>In the description the plugin states it saves the guest cart ‘only after the customer enters the “Email Address” on the checkout page.’

    Yes, we are tracking the carts of guest user when the user enters the email address and clicked out of the email address field on the checkout page.

    When you will enter the email address and click out of the field then “admin-ajax.php” AJAX has been called. I have checked your website and I have observed that AJAX has been called when I entered the email address and clicked out of the field on the checkout page.

    Please see the screenshot: https://www.screencast.com/t/3lahLzdi

    Please let me know if you have any question with this.

    Regards,
    Chetna Bhutka

    Hi Chetna,

    Ah great thanks, was looking for a custom action name, rather than the somewhat generic sounding ‘save_data’.

    Assume it’s correct that the request response is 0?

    Thanks,

    Ian.

    Plugin Author chetnapatel

    (@chetnapatel)

    Hi Ian,

    You are welcome. 🙂

    Yes, it is correct. The request response is 0 when the AJAX of our plugin has been called on the checkout page.

    Let me know if you have any further queries.

    Regards,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)
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