Support » Plugin: WP LinkedIn Auto Publish » When auto-posting, text posts but featured image is not posting

  • Resolved djnorton451

    (@djnorton451)


    When auto-posting using the WP LinedIn Auto Publish plugin, the featured image and the text both posted in LinkedIn in the past. Now the image no longer shows. I can send a screen shot but see no way to upload it here. I have re-authenticated and have the latest versions of WP and plugins.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @djnorton451,

    This might be due to LinkedIn’s post cache. Please see this link here to test your post: https://www.linkedin.com/post-inspector/inspect/

    Thread Starter djnorton451

    (@djnorton451)

    Sorry but there was a problem with the link. I only get an error message

    Thread Starter djnorton451

    (@djnorton451)

    I checked with the inspector and the link show the featured image. But when I used the WP LinedIn Auto Publish plugin to post a blog, the image did not show. Any other ideas?

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    I am sorry, I am not sure, I can’t repeat this on my end. I did a test just then and the image worked fine: https://www.dropbox.com/s/4f0jvilpc6ygien/post%20to%20linkedin.jpg?dl=0

    I am also not getting any other reports of this issue. Perhaps try using a different image.

    Thanks,

    Thread Starter djnorton451

    (@djnorton451)

    So I am wondering if my problem with not posting the Featured Image is this. The “Custom Share Message” in “WP LinkedIn Auto Publish Settings” is this:

    New Post: [POST_TITLE] – [POST_LINK][POST_EXCERPT]

    There is no mention of the Featured Image. If I want the Featured Image to puto post, what should the code be?

    BTW, I do not think that I ever messed with this code but perhaps by error . . .

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @djnorton451,

    Try switching to the advanced sharing mode in the plugin settings. You can also try this plugin here: https://wordpress.org/plugins/wonderm00ns-simple-facebook-open-graph-tags/ to get an open graph image and LinkedIn may pick up the post image from this. THanks,

    dciphered

    (@dciphered)

    Same issue, auto posting using the Advanced method doesn’t pull the Featured image.

    Furthermore, regardless of using Excerpt or Content shortcodes, the posted message has odd bits of HTML added to the text filed such as &nbsp and other similar syntax. This was always an issue from when I first started using the plugin last year.

    Please advise.

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @dciphered,

    Please provide a link to the post you are sharing.

    You will need to paste in the share message shortcodes you are using and copies of the content and excerpt so I can see the content. Thanks,

    dciphered

    (@dciphered)

    Can you shoot me an email address that I can get you on and I’ll send across the requested content.

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @dciphered,

    All free plugin support must be done via this forum. If you would like email support I recommend getting the pro version: AutoSocial, as this comes with priority email support. Another advantage of getting the pro version is that it comes with a functionality guarantee which means I will absolutely ensure everything is working as expected on your site, and if not you will get a full refund. Thanks 🙂

    dciphered

    (@dciphered)

    Hi @northernbeacheswebsites,

    I’ve had to remove the LI post because of the formatting issue so I can’t send you the LI example which shows the problem. As mentioned this happens with ALL posts that we post via the plugin.

    Here’s a link to a shorter sample post: https://www.blazeguard.com.au/australian-government-information-security-manual-updated/

    As mentioned, I’m using the ‘Advanced’ share method with the following shortcodes for sharing:
    [POST_TITLE]
    [POST_LINK]

    Furthermore, each post has a featured image set however they’re not being picked up by LI either.

    I hope this helps with troubleshooting the issue.

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @dciphered,

    Thanks for that additional information. That is very strange, have you tried using the simple share method? I really need to see an example of a shared post on LinkedIn. So far this issue isn’t being reported by anyone else and I can’t reproduce it locally.

    Thanks,

    dciphered

    (@dciphered)

    I have tried the simple method and it does the same thing only it places the html formatting inline instead of between paragraphs.

    In your tests, can you try syndicating a feed from a 3rd party news source (an article for example) and then testing the post? I suspect it has to do with the fact that we’re using html formatted posts and the plugin might not support html tags?

    • This reply was modified 3 years ago by dciphered.
    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @dciphered,

    If you are using the advanced mode it doesn’t share the post content anyway. So the formatting should not even matter. Unfortunately I don’t do this kind of testing with our plugin. Our plugin strips HTML tags before posting. So if you have HTML in your post like: I am bold text it will be shared as “I am bold text”. As this issue is not being raised by anyone else, the issue is specific to your environment and you may need assistance from a developer to configure the plugin to suit your needs, or you can consider getting the pro version which comes with priority email support and I can provide further assistance.

    Thanks,

    dciphered

    (@dciphered)

    Thanks for the reply, you’ve answered my question. Not supporting html tags is the issue.

    We’ll look around for an alternative plugin.

    Thanks again.

Viewing 15 replies - 1 through 15 (of 17 total)
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