Support » Plugin: WooReer (formerly WooCommerce Shipping Distance Matrix) » When address is changed the plugin doesnt re-calculate the shipping distance

  • Resolved dwishaventures



    I have installed this plugin in testing site. Matrix calculate the distance okay. But sometime it will not revise the distance after choosing different address. In case customer decided to change the shipping address during check-out the matrix goes out order.

    Also when customer select an address out of range. It gives error,then if customer find another address within the range, it doesnt re-calculate again.

    Its a great plugin, just need to be little robust. let me know if you have a commercial support.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,
    Agree about wonderful plugin.
    It is not updating the distance if only the street-name and number in the same city are revised unless the name of the city is retyped. Then it updates.

    Hope you can improve this.

    Plugin Author Sofyan Sitorus


    Hi @dwishaventures, Sorry for the late response. I currently quite busy doing offices things. Frankly for now the trigger for any changes made in the address fields currently handled by WooCommerce. As @dvalck already mentioned how to reproduce the issue, will improve this in the next release 2.0.1. Sorry I missed to include this in 2.0 release.

    Plugin Author Sofyan Sitorus


    Sorry I am closing this ticket as I am no more able to reproduce the issue. In case the issue still occurred on your end, go ahead simply reopen this ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
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