Support » Plugin: Foyer - Digital Signage for WordPress » When add yt videos only white scrren showing

  • vbxlive

    (@vbxlive)


    Previouly youtube works great but now only showing white screen no any video shows

Viewing 2 replies - 1 through 2 (of 2 total)
  • nickg33

    (@nickg33)

    Came here looking for an answer to this problem – I’m getting the same with uploaded videos as well but not on every device.

    • This reply was modified 3 months ago by nickg33.
    Plugin Author Menno Luitjes

    (@mennolui)

    Hi @vbxlive, @nickg33,

    Still experiencing this problem?
    Could you run some tests so I can help fix this?

    There are two know issues with Foyer video playback.

    1) Are you experiencing this problem with the Chrome browser? Does is work on Firefox?

    Chrome is becoming stricter and stricter when it comes to auto playing videos. Chrome now blocks auto playing videos with sound as default behaviour. Unfortunately this impacts Foyer video slides too. Some workarounds (mostly untested so any feedback is appreciated):

    – Mute your video’s.
    – Interact with the slideshow on your displays, for example clicking on the video. Chrome will then see the video as desired by the user and might allow other videos to auto play.
    – Run Chrome in kiosk mode (not sure how though..).
    – Switch to a different browser, for example Firefox.

    2) YouTube videos on Foyer slides sometimes won’t play or even won’t display a still image. If this happens, it is because of a conflict with another plugin or the active theme of your website.

    You can check if this problem affects you by switching to a stock (Twenty ..) theme and disabling all plugins except Foyer. If YouTube playback now works you could re-enable your theme and plugins one by one. Check after each step if it still works. If not you’ve found the conflict. Let me know what theme / plugin causes the conflict.

    Hope this helps!

Viewing 2 replies - 1 through 2 (of 2 total)
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