• Resolved mirunchained

    (@mirunchained)


    Hello, I have recently changed my hosting from OVH to SiteGround and Whatsapp does not show anymore the preview when I text the link of the website. I have talked with Site Ground costumer care and they said
    I should talk with you. Can you help me?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Suwash

    (@suascat_wp)

    @mirunchained

    Upon checking the page source of the given page we do see that there is Open Graph tag missing. Please refer https://yoast.com/help/why-doesnt-facebook-display-an-image/

    Thread Starter mirunchained

    (@mirunchained)

    Hello,
    @suascat_wp
    Thank you so much for your reply.
    I have removed the plugin and re-activated again, at the moment Whtsapp show me the prewiev of the Title and Description, but it does not show me the featured image.
    Before to change the hosting, automatically Whatsapp showed me the featured image inside the settings of WordPress Page or Blog, now it does not show unless I put it inside Social Tab of Yoast.
    Is there any way to show directly the WordPress Featured Image?
    Thanks

    Plugin Support Michael Tiña

    (@mikes41720)

    Hi @mirunchained

    Are you encountering this issue for your homepage specifically or do you mean all of your posts and pages?

    We checked your homepage and saw that it doesn’t have an og:image tag. If your homepage is ‘latest posts’ then you can add an image under the WP admin dashboard > SEO > Search Appearance section. Otherwise, if it’s a ‘static page’, you can edit that page and go to the Social tab and Facebook section and add a specific image. – https://yoast.com/help/custom-open-graph-tags/

    For your posts and pages, if you don’t have a specific image set in the Social tab, it should fall back to the featured image of that post or page. Otherwise, it’s also possible that the featured image doesn’t fit the necessary size and resolution requirements – https://yoast.com/help/why-doesnt-facebook-display-an-image/

    Thread Starter mirunchained

    (@mirunchained)

    Hello @mikes41720,
    I am having the same problem for all of my blog or pages.

    With my old hosting (OVH) as you can see on April:
    https://ibb.co/zJYzmzn

    After I have moved the hosting to SiteGround:
    https://ibb.co/x7YmnH2

    I have not changed nothing on the Tools or plug-ins or WordPress.
    And I have NEVER selected a specific image on Yoast SEO.

    Whatsapp has always taken my featured image as preview.
    Thanks

    Plugin Support Michael Tiña

    (@mikes41720)

    Hi @mirunchained

    We’re not sure if it’s an issue when you moved hosting, but what we can see based from the provided URL from the screenshot, that when we view the page source, there is no Yoast meta data outputting (as well as the open graph tags, which is used by WhatsApp and the other social media platforms to generate a social preview). Did you disable the Yoast SEO plugin?

    Please do make sure that the open graph tags are outputting, and it should provide you with the correct social preview – https://yoast.com/help/custom-open-graph-tags/

    Plugin Support Michael Tiña

    (@mikes41720)

    Hello,

    This thread has been marked as resolved due to lack of activity by original poster.

    If you are not the original poster but have a similar issue, please open a new request.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Whatsapp Preview’ is closed to new replies.