Title: Whatsapp Image Preview when Sharing Link Missing Last modified: August 22, 2020 --- # Whatsapp Image Preview when Sharing Link Missing * Resolved [denbuzz](https://wordpress.org/support/users/denbuzz/) * (@denbuzz) * [5 years, 9 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/) * Hallo Yoast, * I use your plugin and I am loving it. * So I have been trying to solve the problem of whatsapp not sharing my link’s featured image or thumbnail preview. I followed the instructions of enabling open graph for facebook and also checked my site’s source code for any missing codes due to plugins. So far everything seems to check out. I checked with Facebook posts, and my thumbnail images are showing great. * Would really need some help here because I can’t seem to solve this issue even after countless hours. * Looking forward to your reply. Regards Dre - This topic was modified 5 years, 9 months ago by [denbuzz](https://wordpress.org/support/users/denbuzz/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwhatsapp-image-sharing-missing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * [Rumejan](https://wordpress.org/support/users/onlyincebu/) * (@onlyincebu) * [5 years, 9 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13297068) * Hello [@denbuzz](https://wordpress.org/support/users/denbuzz/)! * I tried sharing your site on WhatsApp and here’s what I got: [https://imgur.com/7NrSPIU](https://imgur.com/7NrSPIU) * Btw, just an FYI, it took me a few seconds for the image to show up. * Thread Starter [denbuzz](https://wordpress.org/support/users/denbuzz/) * (@denbuzz) * [5 years, 9 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13297768) * Oh it worked? Let me try again. Was fiddling for two days! * Thread Starter [denbuzz](https://wordpress.org/support/users/denbuzz/) * (@denbuzz) * [5 years, 9 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13297792) * Hey there unfortunately it isn’t working for me. I saw WhatsApp trying to get the preview but it turns up blank. The photo [Here](https://imgur.com/a/3kx5Wos) - This reply was modified 5 years, 9 months ago by [denbuzz](https://wordpress.org/support/users/denbuzz/). - This reply was modified 5 years, 9 months ago by [denbuzz](https://wordpress.org/support/users/denbuzz/). * [devnihil](https://wordpress.org/support/users/devnihil/) * (@devnihil) * [5 years, 9 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13299144) * [@denbuzz](https://wordpress.org/support/users/denbuzz/) Thanks for your reply. I also tried testing the link and received a blank preview ([see image here](https://pasteboard.co/JnEps2V.png)). * The first thing we’d recommend checking is whether it’s related to caching. If you clear your cache (server, plugin/theme, browser, or CDN such as Cloudflare) does this resolve the issue? If you are not sure how to clear your server cache you should speak with your host provider. We have information on how to clear your browser cache at the following link: [https://kb.yoast.com/kb/how-to-clear-my-browsers-cache/](https://kb.yoast.com/kb/how-to-clear-my-browsers-cache/). * If the issue still persists after clearing the caches, it may be related to the preview image. For WhatsApp, their image requirements and recommendations are different from that of Facebook. Unfortunately we were unable to find an official guideline for the image requirements for WhatsApp, but you can find some similar recommendations here: [https://roei.stream/2018/11/18/ideal-open-graph-image-size-for-whatsapp-link-share/](https://roei.stream/2018/11/18/ideal-open-graph-image-size-for-whatsapp-link-share/) * In the past it was recommended that the image needed to be under **300kb** in size and **256x256px** but not larger than **400x400px**. We checked on the file you have set for the `og:image` and see that it measures **2304×1728** and is** 1.2MB**, so if you want the image preview to appear in WhatsApp we would recommend to try using a smaller image that follows those recommendations. * Also, another reason that the preview may not be displaying in WhatsApp is that when the image URL is through HTTPS (such as [https://framedventures.com/wp-content/uploads/2020/06/sunrise-in-the-himalayas.jpg](https://framedventures.com/wp-content/uploads/2020/06/sunrise-in-the-himalayas.jpg)) and if you are going to use an HTTPS link it requires using `og:image:secure_url` instead of `og:image`. * Thread Starter [denbuzz](https://wordpress.org/support/users/denbuzz/) * (@denbuzz) * [5 years, 8 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13299721) * Hi [@devnihil](https://wordpress.org/support/users/devnihil/) thanks for the response. I will check the flushing of cache at server side and will see if I can make a smaller version of the thumbnail. * As for the secure url, how do I set that? Everything is set automatically by Yoast open graph. Could you point me in the right direction. * [devnihil](https://wordpress.org/support/users/devnihil/) * (@devnihil) * [5 years, 8 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13300331) * [@denbuzz](https://wordpress.org/support/users/denbuzz/) The `og:image:secure_url` meta tag used to be output by Yoast SEO, but this was deprecated as of the 14.0 release of the plugin. * Thread Starter [denbuzz](https://wordpress.org/support/users/denbuzz/) * (@denbuzz) * [5 years, 8 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13300767) * [@devnihil](https://wordpress.org/support/users/devnihil/) okay so how should I get around that? * [Md Mazedul Islam Khan](https://wordpress.org/support/users/mazedulislamkhan/) * (@mazedulislamkhan) * [5 years, 8 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13301217) * If you want to add the `og:image:secure_url` on your site using the Yoast SEO plugin, you’ll need to perform customization on your site. You can find such example customization [here](https://github.com/Yoast/wordpress-seo/issues/15101#issuecomment-641922629) that you will need to modify based on your needs. * Thread Starter [denbuzz](https://wordpress.org/support/users/denbuzz/) * (@denbuzz) * [5 years, 8 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13302296) * Thanks for the response. This seems abit more advanced then I am used to. Do you happen to have a step by step method of doing this? While I appreciate all the time so far, it seems to be that Yoast should look into this matter as previews are part of SEO. * Thread Starter [denbuzz](https://wordpress.org/support/users/denbuzz/) * (@denbuzz) * [5 years, 8 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13302332) * Just a quick update, I resized the photo to 400×400 and it appears in my whatsapp preview now. Thank you all Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Whatsapp Image Preview when Sharing Link Missing’ is closed to new replies. * ![](https://ps.w.org/wordpress-seo/assets/icon-256x256.gif?rev=3419908) * [Yoast SEO - Advanced SEO with real-time guidance and built-in AI](https://wordpress.org/plugins/wordpress-seo/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-seo/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-seo/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-seo/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-seo/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-seo/reviews/) ## Tags * [preview](https://wordpress.org/support/topic-tag/preview/) * [thumbnail](https://wordpress.org/support/topic-tag/thumbnail/) * 10 replies * 4 participants * Last reply from: [denbuzz](https://wordpress.org/support/users/denbuzz/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/whatsapp-image-sharing-missing/#post-13302332) * Status: resolved