• I’m setting up a voting page where I give each person a one-use only password.
    I’m sending the link and password thru WhatsApp.


    That password is assigned a one time use.

    Everything works ok with entering password and making the selection.
    Problem is, when the user clicks on the link in WhatsApp, it sends him to the page, unlocked. No prompt to enter a password again, let alone not allowing the person to enter because the password has expired. How can I correct this?

    The page I need help with: [log in to see the link]

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  • Hi @hotchd,

    Thanks for reaching out to us last night.

    The password and protection are working correctly on our side too.

    To assist you better, may we know which link you share with your users?

    • How do you generate these links?
    • Can you give us a sample link to take a look at?

    Which version of our plugin are you using, by the way?

    You might also want to drop us an email at hello(at)preventdirectaccess.com for faster assistance from our team.

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
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