Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » What’s about the cookies used by Complianz ?

  • Resolved ExtraPaul


    The Complianz scan has detected a lot of cookies of… Complianz.
    Of course, Coomplianz uses cookies.
    But they are all classified “without service” ?
    They are unkwown from the database ?

    How can I add the service “Complianz” and add these cookies in this service ?


    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Leon Wimmenhoeve


    Hi Paul,

    Please issue a new sync with the Cookiedatabase. The cookies are all registered in the database. Most of them are administrator-only cookies even.

    Kind regards,

    Thread Starter ExtraPaul


    Thank you for your rapid reaction !

    I have done a rescan, after connecting in a privacy window in Chrome, and get same results.

    I understand that many cookies are for admin and must be removed from the list.
    But cookies like complianz_consent_status or complianz_policy_id remains unknown from

    Other cookies are right, so the scan works fine.

    Plugin Contributor Aert Hulsebos


    Hi @extrapaul,

    Please rerun the sync, instead of the scan. Maybe these words got mixed up. The cookies are known and should sync:

    It will update automatically as well, FYI.

    regards Aert

    Thread Starter ExtraPaul


    Oh yes, the Synchronize works fine : now cookies are in the good services.
    Thank you very much !

Viewing 4 replies - 1 through 4 (of 4 total)
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