Title: What server settings?
Last modified: August 22, 2016

---

# What server settings?

 *  Resolved [Erik Kraijenoord](https://wordpress.org/support/users/wmdiensten/)
 * (@wmdiensten)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/what-server-settings/)
 * Hello,
 * Trying to install with duplicator, but it gives me a “504 Gateway Time-out”.
   
   What server settings are needed in order for this plugin to work?
 * It’s mostly for the installer.php file, on localhost is works perfect but on 
   my server it’s not even loading.
 * Thank you!
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/what-server-settings/#post-5394664)
 * Hey [@wmdiensten](https://wordpress.org/support/users/wmdiensten/),
 * The 504 Gateway Timeout error is an HTTP status code that means that one server
   did not receive a timely response from another server that it was accessing while
   attempting to load the web page or fill another request by the browser. The installer
   does try to make a request to the google jquery cdn, so if the host your on blocks
   access to the cdn that may be the issue, however the installer does try to fallback
   to jquery within the installer…
 * Most of the time, this means that the other server is down or not working properly,
   but the cdn is from google so I don’t think it would be down. I would contact
   the server admin of the host your trying to access the installer from and see
   if they have any clues…
 * Cheers~
 *  Thread Starter [Erik Kraijenoord](https://wordpress.org/support/users/wmdiensten/)
 * (@wmdiensten)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/what-server-settings/#post-5394680)
 * [@cory](https://wordpress.org/support/users/cory/) Lamie
    Thanks for the comment!
 * I think i might find the problem, the old hoster uses Plesk panel.
    On the new
   host we use DirectAdmin, this could cause some problems.
 * The directory names are not the same, i think this is why the host keeps hanging.
 * Could this cause our issue?
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/what-server-settings/#post-5394695)
 * That could cause issues, however I wouldn’t expect it to cause a 504 timeout.
   Have you tried to contact your provider to see if they have any clues?
 *  [studio544](https://wordpress.org/support/users/studio544/)
 * (@studio544)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/what-server-settings/#post-5394743)
 * I keep getting a Build Interrupt error every time I try to backup one of my sites
   using Duplicator. I have used the plugin several times on other sites with success
   but for some reason, cannot get it to work on this one. The error I’m receiving
   is displayed below.
 * When I go to view the tmp file listed, there is nothing there. It does not exist
   in the directory. Any suggestions? Thanks.
 * Server Status: 200 -OK
    Error Message:
 * Notice
    Build Folder: /home2/myservername/public_html/wp-snapshots/tmp
 *  [studio544](https://wordpress.org/support/users/studio544/)
 * (@studio544)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/what-server-settings/#post-5394744)
 * Sorry. I just figured it out after digging further into your support forum and
   noticed you had a reference about turning on the “Archive Flush” option in the
   settings. That worked great! Thanks again for a great plugin!!
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/what-server-settings/#post-5394755)
 * Thanks for the update!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘What server settings?’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/what-server-settings/#post-5394755)
 * Status: resolved