Support » Plugin: WooCommerce » ‘What is Paypal?’ link in Checkout page is no translatable

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Hannah S.L. a11n


    Automattic Happiness Engineer

    Hey there,

    To help you out with this one, I’ll need to know exactly which PayPal plugin you’re using.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter fcojgodoy


    Hi! Thanks for your support!

    I am not using any PayPal plugin. I am using the default Woocommerce PayPal implementation.

    Copy of the report:

    ### WordPress Environment ###

    Home URL:
    Site URL:
    WC Version: 3.5.1
    Log Directory Writable: ✔
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.2.12
    PHP Post Max Size: 55 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.60.0

    SUHOSIN Installed: –
    MySQL Version: 10.1.36-MariaDB-cll-lve
    Max Upload Size: 55 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 3.5.1
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ✔
    Tamaño total de la base de datos: 23.58MB
    Tamaño de los datos de la base de datos: 18.35MB
    Tamaño del índice de la base de datos: 5.23MB
    wp_woocommerce_sessions: Datos: 0.01MB + Índice: 0.00MB
    wp_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_order_items: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_order_itemmeta: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB
    wp_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB
    wp_commentmeta: Datos: 0.02MB + Índice: 0.03MB
    wp_comments: Datos: 0.02MB + Índice: 0.09MB
    wp_ewwwio_images: Datos: 0.00MB + Índice: 0.01MB
    wp_icl_content_status: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_core_status: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_flags: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_languages: Datos: 0.00MB + Índice: 0.01MB
    wp_icl_languages_translations: Datos: 0.10MB + Índice: 0.10MB
    wp_icl_locale_map: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_message_status: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_mo_files_domains: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_node: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_reminders: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_strings: Datos: 3.06MB + Índice: 2.59MB
    wp_icl_string_packages: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_string_pages: Datos: 0.99MB + Índice: 1.27MB
    wp_icl_string_positions: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_string_status: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_string_translations: Datos: 1.50MB + Índice: 0.51MB
    wp_icl_string_urls: Datos: 0.00MB + Índice: 0.01MB
    wp_icl_translate: Datos: 0.18MB + Índice: 0.00MB
    wp_icl_translate_job: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_translations: Datos: 0.01MB + Índice: 0.03MB
    wp_icl_translation_batches: Datos: 0.00MB + Índice: 0.00MB
    wp_icl_translation_status: Datos: 0.12MB + Índice: 0.00MB
    wp_imgoptimizations: Datos: 0.00MB + Índice: 0.00MB
    wp_imgoptimizeractions: Datos: 0.00MB + Índice: 0.00MB
    wp_iwp_backup_status: Datos: 0.02MB + Índice: 0.00MB
    wp_links: Datos: 0.02MB + Índice: 0.02MB
    wp_options: Datos: 1.17MB + Índice: 0.06MB
    wp_postmeta: Datos: 4.50MB + Índice: 0.20MB
    wp_posts: Datos: 6.45MB + Índice: 0.09MB
    wp_termmeta: Datos: 0.02MB + Índice: 0.03MB
    wp_terms: Datos: 0.02MB + Índice: 0.03MB
    wp_term_relationships: Datos: 0.02MB + Índice: 0.02MB
    wp_term_taxonomy: Datos: 0.02MB + Índice: 0.03MB
    wp_usermeta: Datos: 0.02MB + Índice: 0.03MB
    wp_users: Datos: 0.02MB + Índice: 0.05MB
    wp_wc_download_log: Datos: 0.00MB + Índice: 0.00MB
    wp_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB
    wp_wdi_feeds: Datos: 0.00MB + Índice: 0.00MB
    wp_wdi_themes: Datos: 0.00MB + Índice: 0.00MB
    wp_xcloner_scheduler: Datos: 0.02MB + Índice: 0.00MB
    wp_yoast_seo_links: Datos: 0.02MB + Índice: 0.02MB
    wp_yoast_seo_meta: Datos: 0.02MB + Índice: 0.00MB

    ### Post Type Counts ###

    attachment: 33
    custom_css: 2
    customize_changeset: 28
    flamingo_contact: 2
    nav_menu_item: 29
    page: 27
    post: 4
    product: 9
    product_variation: 26
    revision: 283
    shop_order: 3
    wafs: 1
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ❌
    Tu tienda no está usando HTTPS. Aprende más sobre HTTPS y los certificados SSL.
    Hide errors from visitors: ✔

    ### Active Plugins (22) ###

    WPML Multilingual CMS: por OnTheGoSystems – 4.0.8
    Awesome Widgets for SiteOrigin Page Builder: por phoeniixx – 2.2
    SiteOrigin Widgets by CodeLights: por CodeLights – 1.3
    Contact Form 7: por Takayuki Miyoshi – 5.0.5
    Cookie Notice: por dFactory – 1.2.44
    Customizer Export/Import: por The Beaver Builder Team – 0.9
    Flamingo: por Takayuki Miyoshi – 1.9
    Instagram Feed: por Smash Balloon – 1.10.1
    Livemesh SiteOrigin Widgets: por Livemesh – 2.5.1
    Re-add text underline and justify: por Brice Capobianco – 0.2
    Page Builder by SiteOrigin: por SiteOrigin – 2.9.2
    SiteOrigin Widgets Bundle: por SiteOrigin – 1.13.3
    UpdraftPlus – Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.15.3 por David Noguera ( – 1.0.22
    WooCommerce Variation Swatches: por Emran Ahmed – 1.0.48
    WooCommerce Advanced Free Shipping: por Jeroen Sormani – 1.1.3 – No probado con la versión activa de WooCommerce
    WooCommerce Multilingual: por OnTheGoSystems – 4.3.7
    WooCommerce: por Automattic – 3.5.1
    WPFront Notification Bar: por Syam Mohan – 1.7.1
    WPML Media: por OnTheGoSystems – 2.3.8
    WPML String Translation: por OnTheGoSystems – 2.8.8
    WPML Translation Management: por OnTheGoSystems – 2.6.8

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    ### WC Pages ###

    Base de la tienda: #400 – /shop/?lang=en
    Carrito: #401 – /cart/?lang=en
    Finalizar compra: #402 – /checkout/?lang=en
    Mi cuenta: #403 – /my-account/?lang=en
    Términos y condiciones: #419 – /terms-and-conditions/?lang=en

    ### Theme ###

    Name: SiteOrigin Unwind Child
    Version: 1.0.0
    Author URL:
    Child Theme: ✔
    Parent Theme Name: SiteOrigin Unwind
    Parent Theme Version: 1.4
    Parent Theme Author URL:
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: siteorigin-unwind/woocommerce/checkout/form-checkout.php

    Thread Starter fcojgodoy


    For clarify:

    1. Install WP and Woocommerce.
    2. Select de main language to Spanish
    3. In the checkout page, the link ‘What is PayPal?’ link to a United Kingdom page.

    I would like that Spaniards who visit the web to see the Spanish version of the PayPal info page:

    Plugin Support Hannah S.L. a11n


    Automattic Happiness Engineer

    Hey there!

    Thanks for explaining the steps and sharing the status log!

    I would like that Spaniards who visit the web to see the Spanish version of the PayPal info page:

    I see that everything is in Spanish except for the popup that opens:

    What is PayPal
    Link to image:

    WooCommerce gets your shop’s location country (set under WooCommerce > Settings > General) and bases the PayPal window language on that. When I set my site to Spain, the “what is PayPal” window came up in Spanish.

    Can you please check if your country is set to something other than Spain?

    Shop location
    Link to image:

    Thread Starter fcojgodoy


    Sorry for my clumsiness. I was just looking in Settings -> General, no Woocommerce -> Settings -> General.

    Thank you!

    • This reply was modified 3 years, 1 month ago by fcojgodoy.
    Plugin Support Hannah S.L. a11n


    Automattic Happiness Engineer

    Hey there,

    No worries – I’m glad we got it sorted out. 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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