FV Flowplayer Video Player
[resolved] what is massage? (3 posts)

  1. ioklm
    Posted 2 years ago #

    I'm such a message is displayed when I play a video

    "I'm sorry, your JavaScript appears to be broken. Please use" Check template "in plugin settings or order our pro support and we will gei it fixed for you"

    And This message is displayed when I run "Check template"

    "html5.js not found in your template! Videos might not play in old browsers, like Internet Explorer 6-8. Get it here and put it into your template.
    It appears there are multiple jQuery libraries on your site, your videos might not be playing or may play with defects, please check."


  2. ioklm
    Posted 2 years ago #

    And I am using "AVADA" theme

  3. FolioVision
    Plugin Author

    Posted 2 years ago #

    Hi ioklm!

    We provide comprehensive support for FV Flowplayer and other FV plugins at http://foliovision.com/support

    We built these functions to help you troubleshooting JavaScript errors which prevent FV Flowplayer (and many other plugins) from running. This is as far as we can go with an automated detection of issues. There must be some hard-coded jQuery library in your theme or in one of your plugins.

    Thanks for using FV plugins!


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