Title: what is hostname?
Last modified: August 19, 2016

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# what is hostname?

 *  [dontwc](https://wordpress.org/support/users/dontwc/)
 * (@dontwc)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/what-is-hostname/)
 * I am getting a new interface for automatic upgrade and for installing themes.
   I cannot figure out what login information it wants.
 * Hostname? I have tried my own site, my hosting company’s site. I am at a loss.
 * Username? For what? My wordpress ID? My hosting login? I am not sure where the
   failure is, but I have run out of combinations.
 * Thanks…

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Milan Dinić](https://wordpress.org/support/users/dimadin/)
 * (@dimadin)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/what-is-hostname/#post-1222986)
 * Those are informations for FTP access to your server, so hostname is something
   like [http://ftp.example.com](http://ftp.example.com) and username and password
   are for it.
 *  [sepiatone](https://wordpress.org/support/users/sepiatone/)
 * (@sepiatone)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/what-is-hostname/#post-1223243)
 * Does anybody have an answer for this?! I too have tried every possible combination.
   Is it a question for WordPress or our website host? I can log on to both my WordPress
   control panel and my website control panel with no problem. Why is it so difficult
   to do this basic function? ANY in depth answer would be appreciated instead of
   these cryptic simple answers.
    Thanks!
 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/what-is-hostname/#post-1223244)
 * It is a question for the company that hosts your web-site. This is NOT a question
   for WordPress.
 * In certain cases website control panel is the same as the ‘main’ FTP user/password,
   but many times they are different. Please talk to your host.
 * Your WordPress login is also different than your web-site hosting or FTP login
   info. Please talk to your hosting company or email them or contact them via chat.
 *  [Ellen Finkelstein](https://wordpress.org/support/users/ellen-finkelstein/)
 * (@ellen-finkelstein)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/what-is-hostname/#post-1223265)
 * It would really help if the form that asks for this information made that clear.
   That is, yp use the information you use to connect to your webhost via FTP, not
   the information you use to log in to WordPress. Especially since admin was prefilled
   in as the user name and I never use that except for WordPress (havent’t figured
   out how to change it).
 *  [Milan Dinić](https://wordpress.org/support/users/dimadin/)
 * (@dimadin)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/what-is-hostname/#post-1223266)
 * You should report that to [trac](http://core.trac.wordpress.org/) if you think
   it is important.
 *  [mrmist](https://wordpress.org/support/users/mrmist/)
 * (@mrmist)
 * [15 years, 10 months ago](https://wordpress.org/support/topic/what-is-hostname/#post-1223267)
 * When the auto-upgrade prompts for FTP credentials it more often than not means
   that it can’t directly access the filesystem to alter the files it needs to. 
   It won’t normally make any difference in these cases what information you put
   in the boxes, instead, you need to look at the web server file permissions to
   see if they are writeable by the user that runs your web services (your host 
   might be able to check this.)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘what is hostname?’ is closed to new replies.

## Tags

 * [hostname](https://wordpress.org/support/topic-tag/hostname/)
 * [login](https://wordpress.org/support/topic-tag/login/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 6 participants
 * Last reply from: [mrmist](https://wordpress.org/support/users/mrmist/)
 * Last activity: [15 years, 10 months ago](https://wordpress.org/support/topic/what-is-hostname/#post-1223267)
 * Status: not resolved

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