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what happened to my site?

  • kathrynivy
    Member

    @kathrynivy

    I did an update to my big contact on our site and once it was complete all I get now when trying to access anything is a almost complete blank page minus () in the upper left hand corner of the screen. Please help me figure out what happened or at least how to undo or erase anything that might be doing this to us. I don’t mind having to start all over agin from the beginning either.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Andrew Nevins
    Forum moderator

    @anevins

    Have you tried disabling plug-ins to check whether any are responsible?

    kathrynivy
    Member

    @kathrynivy

    like what kind of information?

    kathrynivy
    Member

    @kathrynivy

    it won’t let me access anything

    Andrew Nevins
    Forum moderator

    @anevins

    So you can’t log into the admin panel?

    kathrynivy
    Member

    @kathrynivy

    i can see tell that i am on different pages because of the navigation bar at the top of the screen but nothing except () in the window

    kathrynivy
    Member

    @kathrynivy

    Im already log into the admin. I’m unable to access it to even log out

    kathrynivy
    Member

    @kathrynivy

    you can try accessing the site if you want to see what I mean

    kathrynivy
    Member

    @kathrynivy

    the website is scarfacediesel.com

    kathrynivy
    Member

    @kathrynivy

    can we just start from a clean slate?

    mikekingis
    Member

    @mikekingis

    I have a similar problem. I updated the website as prompted by WordPress and while the website is still on the web and I can get into the log in page, when I enter my password all I get is a page. Nothing.

    If it is not fixed somehow the website is finished as I can not get in to edit change content.

    Any ideas anyone?

    kmessinger
    Forum Moderator

    @kmessinger

    @kathrynivy
    Have you tried:
    – deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder (rename it so it doesn’t load) by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    @mikekingis Please start your own thread.

    kathrynivy
    Member

    @kathrynivy

    i am using the twenty eleven theme. I can access any of php

    kathrynivy
    Member

    @kathrynivy

    i can not access phpmyadmin or ftp

    roncline
    Member

    @roncline

    This morning my 3-year-old site went completely blank — cannot access wp-admin page. I have no idea what to do. Help!

    esmi
    Forum Moderator

    @esmi

    @roncline: It is impolite to interrupt another poster’s ongoing thread with a question of your own and it causes significant problems for the forum’s volunteers. Please post your own topic.

Viewing 15 replies - 1 through 15 (of 20 total)
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