Title: What happend
Last modified: January 12, 2017

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# What happend

 *  [addb1983](https://wordpress.org/support/users/addb1983/)
 * (@addb1983)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/what-happend/)
 * I have used Jetpack since I started my website last year, never had any issues
   and absolutely loved the features, but a couple of days before christmas I ran
   into a Error establishing a database connection. and for several weeks when my
   website traffic builds just past 10K I am hit with the same thing. several calls
   and about 30 hours on the phone with tech support it got narrowed down to jetpack.
   it is running over 1500 processes at once. I stripped down everything to only
   run publizize and track traffic. and still over 1500 processes are running at
   a time…. PLEASE FIX THIS so I can start using it again.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [9 years, 4 months ago](https://wordpress.org/support/topic/what-happend/#post-8648213)
 * It’s hard to say for sure without knowing more about your site and its setup,
   but you may be running into [this bug](https://github.com/Automattic/jetpack/issues/5513)
   if you are using a custom Cron implementation or tool like Cavalcade on your 
   server. Jetpack 4.5, currently in Release Candidate and scheduled to be released
   next Monday, will address that problem.
 * If you’d like, you could try [Jetpack’s Beta](http://jetpack.com/beta) to see
   if that solves the problem for you. Another alternative would be to add the following
   to a functionality plugin on your site and see if it helps:
 * `add_filter( 'pre_option_jetpack_sync_settings_sync_via_cron', '__return_zero');`
 * Of course, this is all assuming you’re actually having the same problem as the
   one reported in the GitHub issue I linked above. If none of the suggestions above
   help, I’ll need more information about your site to be able to investigate further.
   Could you then use Jetpack’s Debugger module to send us some more information
   about your site?
    1. Go to the Jetpack page in your dashboard.
    2. Click on the **Debug** link appearing at the bottom of the page.
    3. Click the link that says **“click here to contact Jetpack support.”**
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. **
       It’s best not to post this information on public forums, as it contains private
       details about your site.**
 * Thanks!

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/what-happend/#post-8648213)