[Moderator note: Topic title de-capped. Please do not shout at us.]
They were done for a 3 day weekend last weekend, and closed the support desk (you can’t send in support tickets). I finally got my support ticket submitted on Monday, they replied on Friday. I responded to them almost immediately, then I find out that they closed the support desk for ANOTHER 3 DAY WEEKEND! So my issue, that I’ve been having since Saturday won’t be fixed until AT LEAST next Monday. THAT’S 10 DAYS OF NO SUPPORT TO A COMPANY THAT I PAY (a theme and 3 plug-ins)!. Run. Find something else. WooCommerce is probably the worst plugin that I’ve ever gotten involved in. They’ve stopped caring where the money comes from, just that it comes in.
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