[Resolved] What criteria are topics closed?
Can we as Original Poster close our own topic?
I founc many topics asking for help for (not limited to) emails not sent and some of them are closed UNSOLVED, so now that I’d like they get the solution (they are probably subscribed to get the solution as soon as somebody finds it!) I can’t tell them 🙁
or who closes them? with what criteria?
Time. Or attitude.
After a year, posts are closed since, well, they’re done. We’ve moved on at least 1, probably 2, major releases of WordPress plus plugin/theme updates. The information is likely out of date.
Also, if someone happens to, say, post to an old topic (like 9-4 months old) with a link to their personal site, we may delete that post and close the topic to stop them from spamming. Just saying.
That. Also, please stop spamming our forums with your links to every single thread you can find about emails. We’re not an acceptable place for you to post your links like that.
We don’t mind posting links back to your own site for relevant questions. We do mind when you’re posting the link for the sake of posting the link instead of attempting to answer the question or help the person.
Obvious way to tell the difference: When you’re trying to search for relevant places to post your link, then you should not be posting it in these forums at all.
I don’t care the links back. When I see there’s no way to help them other than using their own subscriptions (they’re not subscribed to a new topic), that was the faster way I though. posting a few lines and the code somewhere else is shorter than duplicating the whole thing. You can no-follow my links anytime ( I had sworn they were by default )
About releases: Unresolved issues could be closed automatically ONLY when it is an officially admitted and resolved ticket-ed bug… too difficult to handle…
Because if a new release didn’t fix it it’s because the problem comes from ANOTHER source, which definitely won’t be fixed by an update.
Don’t you think?
You could leave the auto-close in place, and replace it by a automatically activated subscription to same-keywords topics, so we know they’ll get it 🙂
Let’s phrase it differently: Posting the exact same thing, with a link, in a half-dozen threads (not counting the Ideas forum), on topics that are over a month old, is spamming. You may not have meant it that way, but that’s what you did. Now you know, please don’t repeat the behavior.
Posts are closed automatically, be they issues or not. You know how you can set comments on your site to auto-close after x time? Same thing here. There’s no plan to change that any time soon (though if there was, I’d agitate for it to be shortened to auto-close at 6 months). Also there’s no way to know if the OP solved it themselves and never came back. The system isn’t perfect, but it’s what we’ve got right now and it works about as well as any other. 🙂
So the idea is: since there’s no time to improve the system, the ones who never came back to “bump” the topic, which is probably hated too– s_ _ew them? haha. It’s like “Squeaky wheel gets the grease”.
Is that on purpose to encourage visitors to come back?
Is the development focused on future ads?
Is it better encourage users to come back or to give them answers?
What if you don’t have the tool to remind them to come back?
Is it ok if I had posted the whole thing here same times?
Or is there another way to take advantage of their “subscription to answers” without actually answering?
Would you give me their email addresses to notify them myself (since the system has nothing provided for that)
Not everyone has time to come to the forums that often. Mostly the same ones which can’t or wouldn’t update the site to the new version you assume fixed the issues.
Well, keep it handy 🙂 when an upgrade for the forums is required –days before it explode or when filters be inevitably needed because there’s no way to reach articles beyond page 64… – an automated subscription to same-keyword topics which automatically closed would be cool.
Also, some reminder in dashboard to mark them as resolved or extend the time to get an answer. I know, mine are never the bulk of cases, but going that way it would be all “how do I add a widget” forum, right? (Most juices have sugar so let’s just bottle sugar-water)
Sorry for spamming with the solution to a largely occurred issue. May be I should let them s_ _ew themselves 🙂
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