Support » Plugin: Imagify – Optimize Images & Convert WebP » What are the errors?

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  • Plugin Author WP Media

    (@wp_media)

    Hi Chris!

    This is Joseph from Imagify, and I’ll gladly assist you here!

    I’m really sorry you’re having issues with this! It seems that the “Error” filter is not working correctly for you and it’s just listing all of your images instead. I can see from your video that you’re using Elementor, and it’s possible that may be leading to the filtering issue. We’re still not entirely sure why that happens in some rare cases yet.

    What you may need to do is navigate through all 6 of your pages so you can view all of your images. The 2 with errors should be listed in there somewhere, and once you find them, feel free to share the specific error message with me so we can see what can be done about them.

    For future errors (if you get any more), while you’re running the bulk optimizer, you can click the “View Details” link and it will show you the error messages.

    Best regards,
    Joseph

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