What a nightmare!!

  • qtp tutorial

    (@qtp-tutorial)


    8 years, 9 months ago

    We have been having issues since the beginning with this plugin.

    The latest one was most significant. After many weeks of weird income reports, we figured out that s2member allows users to update their Credit Card information to nonsense, but never validates that the information is correct. As a result, people were getting access to our membership without paying anything since they could enter bs info!! We probably lost $5,000 in revenue and several weeks debugging.

    Other issues include horrible integration with Aweber. Also, support is the worst in the world.

    If you have a choice, please don’t touch this plugin and prevent yourself from countless nightmares.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Raam Dev

    (@raamdev)

    8 years, 9 months ago

    @qtp-tutorial

    we figured out that s2member allows users to update their Credit Card information to nonsense, but never validates that the information is correct. As a result, people were getting access to our membership without paying anything since they could enter bs info!! We probably lost $5,000 in revenue and several weeks debugging.

    Did you open a ticket with us or file a bug report on GitHub? I have not heard any report of such an issue; s2Member does not allow such behavior. The credit card details are validated by the configured payment gateway and s2Member listens for and obeys whatever validation the gateway responds with.

    Other issues include horrible integration with Aweber. Also, support is the worst in the world.

    Again, do you have ticket numbers you can reference for me? I’d be happy to take a closer look at whatever issues you’re having.

    ryannagy

    (@ryannagy)

    8 years, 1 month ago

    The complaint above makes no sense. S2Member does not store nor validate credit cards. That behavior is done by the processor – Paypal, Stripe, Authorize.net etc. I think the person is confusing S2Member with another plugin or service.

    Ryan

Viewing 2 replies - 1 through 2 (of 2 total)
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