What a disaster Meta software is

  • royalfth

    (@royalfth)


    6 months, 4 weeks ago

    Always a mess. Meta business should be rebuild from the ground. This plugin also. Keep getting setup loops after it should ad products to the store. As if nothing was setup. In Meta I see the store, but nothing more. Had contact with Meta support, made loom video’s, they called me and everything and after a while, sorry you need a different support, can you make a new ticket?!!!

    Just wauw!

    • This topic was modified 6 months, 4 weeks ago by royalfth.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    3 months, 1 week ago

    Hi @royalfth ,

    We are sorry you are having issues with the plugin, this forum is no longer actively monitored. Please reach out to Meta support directly for further assistance.

    Kind regards,
    Marija

    Thread Starter royalfth

    (@royalfth)

    3 months, 1 week ago

    Hi @marijastuntcoders and thanks. Reaching out to Meta support is not working. Done that 5 times with loom video’s to show what is going on etc. After a while when the support is going back and forth and have no idea what they are looking at, they say the plugin is external and not Meta related and they close the tickets and tell me to contact Woocommerce or the plugin maker. I have given up on having my products in Meta. Have been reading in the developers community from Meta others have the same problem and no one has found a solution.

    Plugin Support Marija

    (@marijastuntcoders)

    3 months, 1 week ago

    Hi @royalfth ,

    Thank you for following up! Can you share the ticket/case number with Meta Support, so we can look into this further?

    Kind regards,
    Marija

    Thread Starter royalfth

    (@royalfth)

    2 months, 2 weeks ago

    1167877041468693

    1640613376915344

    822408717033072

    1356694186060367

    Well can’t say I did not try…

    Plugin Support Marija

    (@marijastuntcoders)

    2 months, 2 weeks ago

    Thank you for sharing the tickets @royalfth !

    We apologize for any inconvenience this has caused.

    Kind regards,
    Marija

Viewing 5 replies - 1 through 5 (of 5 total)

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