Support » Plugin: YITH WooCommerce Gift Cards » We’ve moved to a different plugin

  • Support: fast and polite
    Technical solution: great until ‘it must be your theme or database corruption’

    The paid Pro plugin was working for a few months. After that there was this error that the amount was set to 0 when an order was changed to ‘completed’. We created a staging environment and Yith did look at it several times. In the end their conclusion was: “we can’t help you, your database is corrupt” even if the site is still running and we have no other problems what so-ever.

    It feels like “this is way to complicated and we don’t have the resources to look into this”

    • This topic was modified 2 years, 8 months ago by Jan Dembowski. Reason: Removed reference to other plugin
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