Support » Plugin: Cerber Security, Anti-spam & Malware Scan » We’re sorry, you are not allowed to proceed

  • Rich99

    (@rich99)


    Hi,

    This is an odd one. Suddenly one of my sites seem to be “half offline” – the site is live, pages/images all load ok, but any downloads that are linked that are set up with a plugin etc, i get this:

    “We’re sorry, you are not allowed to proceed

    Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.

    If you believe you should be able to perform this request, please let us know.

    SID: EOSW5T9PITQXA1GYWUVA2VEC”

    So i tried to log on to the admin, now i cant do so with this:

    “Not Found

    The requested URL /wp-login.php was not found on this server.”

    Very odd, as i didnt make any changes the other day. Anyway, after researching, it may come from this plugin Cerber Security; if thats the case, what would be the best solution? Go through FTP and change the name of the folder of Cerber Security? Any suggestion would be welcome, thank you

Viewing 1 replies (of 1 total)
  • Plugin Author Gioni

    (@gioni)

    Hi! You need to start with the Activity log. Check events on the Activity tab to get a clue what’s going on. It’s your go-to tool in cases like that. When Cerber blocks anything, it logs this event with the reason for it.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.