Support » Plugin: Contact Form 7 » Welcome to Support Forum — Please Read Before Posting

  • Plugin Author Takayuki Miyoshi

    (@takayukister)


    Welcome to the Contact Form 7 support forum. Here are some notes we’d like you to keep in mind.

    Everyone helping you here is a volunteer. Even the author of the plugin is a volunteer. No one gets paid for answering your questions. Please be kind and polite.

    This is a public forum, so you can’t expect private support here. Support volunteers ask for the URL of the website in question and other detailed information. If you feel inconvenienced by providing information publicly, maybe this forum is not the best place to handle your problems. If you need private support, we suggest you use another channel where you can ask for support from professionals.

    The official language used in this forum is English. If you want discussion in your local language, check to see if there are WordPress support forums for that language.

    The official website for the plugin (https://contactform7.com) provides FAQ and detailed documentation covering a broad range of topics. Consulting the FAQ and documentation yourself is the quickest way to solve your problems. Ask us when you need help to find information.

    This support forum is for the “Contact Form 7” plugin. There are a lot of WordPress plugins with similar names (like “Contact Form 7: The Form Awakens” or something). Although most of them are add-on plugins for Contact Form 7, they are by different creators and this support forum is unlikely to be able to provide solutions for third-party products.

    We know that there are commercial theme vendors who bundle third-party plugins with their theme packages. If a plugin is bundled with a theme, the plugin is part of the theme, and the responsibility of support lies with the theme vendor, not with the original plugin author. If you use the Contact Form 7 plugin that has come with the theme you use, support requests posted in this forum are likely to be turned down, and you will be asked to contact the theme vendor instead.

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