Support » Plugin: ShareThis Reviews » Welcome to ShareThis!

  • Plugin Author ShareThis

    (@sharethis)


    Hi there,

    Welcome to ShareThis and thank you so much for downloading our plugin. We look forward to supporting the WordPress community as best as possible. With a complete team supporting the plugin we hope to escalate matters and field feature requests for further development. If you happen to encounter an issue or have questions of any kind, we will be more than happy to address them for you 🙂

    If you can do the following steps prior to asking for help, we’ll be able to speed up the process and get down to the best solution faster:

    1. Please review our documentation for answers of common issues and setup instructions. Documentation can be found here: http://www.sharethis.com/support
    2. Check that you are on the latest version of WordPress and the ShareThis plugin. If any of your plugins are outdated, please update to the latest version.
    3. Once you have the documentation and confirmed your plugins are all up to date, please describe the issue that you are seeing and provide a direct URL to location of the problem.

    Note: We try our best to monitor these forums, but for a faster reply please feel free to submit at ticket directly to support@sharethis.com

    Our help desk is very actively monitored and a team member will reply to your ticket as soon as possible.

    Thank you,
    ShareThis Support

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