Support » Plugin: Print Invoice & Delivery Notes for WooCommerce » Welcome Screen Breaks For Other Roles

Welcome Screen Breaks For Other Roles

  • Resolved sovstack

    (@sovstack)


    3 years, 5 months ago

    I made an update to the plugin remotely using managewp.com. As a result, other non-admin users login they were being redirected to the welcome screen located here: /wp-admin/index.php?page=wcdn-pro-about

    When the redirect happens, the users sees this message: “Sorry, you are not allowed to access this page.”

    FIX: To fix this issue, logout the non-admin account. If you are having trouble logging out, add this to your domain name: /wp-login.php?loggedout=true Then, login to the admin account and it will complete the redirect and the issue should not affect other user types again.

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  • Plugin Author priyankajagtap

    (@priyankajagtap)

    3 years, 5 months ago

    Hi @sovstack,

    I apologize for the delayed response.

    We tried to replicate the issue you mentioned but we are unable to replicate it at our end. Everything is working fine at the admin side and also for the other user roles.

    Can you please let us know the User roles for which the issue has occurred?

    Also, thank you for sharing the workaround for this issue so if any of our customers face the similar issue on their site so they can use the workaround you have mentioned to solve the issue.

    Please feel free to ask if you have any questions.

    Regards,
    Priyanka Jagtap

Viewing 1 replies (of 1 total)
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