Support » Plugin: Cimy User Extra Fields » Welcome email not sent

  • I’ve taken over a site that was already built and running. On it, users register with the organization and the site is apparently using Cimy User Extra Fields to make up the application. It’s hard to tell because when I pull up the application page in WP’s dashboard, there’s nothing on the page but over on the side of the page it says it’s using a template. I can’t find those templates anywhere but I guess it’s using Cimy UEF.

    The problem that I’m running into right now though is that a confirmation email is supposed to be sent to the person who just put in an application. That isn’t happening.

    If I go to the Cimy settings, I see this:
    Username: USERNAME
    Password: PASSWORD

    in the “Customize welcome email sent to the new user” box. Why isn’t this being sent out and where can I find a list of the keywords like “USERNAME” and “LOGINLINK” to use in the welcome email? Is there an additional setting I need to check to make sure users are sent a confirmation that their application has been submitted?

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