Support » Fixing WordPress » Weird WP text appearing out of nowhere

  • Resolved chicago5

    (@chicago5)


    Hello, so we have a new problem that we just noticed with our WP store. We’re trying to link our affiliate products directly using our Pinterest browser button. However, when we do this we get this weird text included in our pin. See here: https://ibb.co/DWBCF5z

    We noticed that we don’t see this when we just link to our homepage, just the individual product pages. Can you advise? Our site is on wordpress, and as you can see the text has “wordpress” all throughout it (which is why we’re posting on here).

    We’re super confused, does anyone have any idea where this text is coming from? It’s not on the product pages on the website.

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    -is this text also displayed for the products when you check in the database?
    if yes, possible malware/hacking.

    -does the issue happen with all plugins deactivated and a different theme used?

    chicago5

    (@chicago5)

    I don’t know how to check the “database”. And I haven’t deactivated the theme and tried a different one. THat’s not really an option. thx

    lisa

    (@contentiskey)

    database is normally available in area PHPMYADMIN in your webhosting account.

    this plugin might help:
    install health check plugin which can be used in troubleshooting mode to deactivate all plugins and theme
    might help narrow down the source of the issue
    https://wordpress.org/plugins/health-check/

    chicago5

    (@chicago5)

    Ok will check this out, thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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