Support » Plugin: Seamless Donations » Weird text and donate button won't work

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Micah!

    I think you might have a fragment of an old donation form below the dgx-donate shortcode on that page. Please check that page and see if that is the case.

    I added more error displays to the plugin – so that if, when you click the button, an ajax error is happening, it will display that.

    But first, be sure to remove any other forms from that page in the editor for that page – partial other forms will likely keep things from working correctly too.

    Cheers…

    …Allen

    The weird text actually shows up in the plug-in settings page. I can delete it, but it won’t let me change it to an email address.

    I’m starting to get emails from Donors who are frustrated that they can’t make an online donation. Is there any way I can talk to a live person to get this resolved?

    Hi Micah!

    Now I think I understand what is happening – it looks like code was pasted into your business’ email address field at some point on the settings page. I will upload a new version to check for this condition sometime this week, but in the meantime, if you edit dgx-donate-paypalstd.php, and look for this line

    $payPalEmail = get_option(‘dgx_donate_paypal_email’);

    keep that line, and add these lines after it to clear any bad setting in that field

    if ( ! is_email( $payPalEmail ) ) {
    $payPalEmail = “”;
    }

    Let me know if that solves the problem and lets you enter your PayPal email address. Then your donation form should work.

    Cheers,

    …Allen

    Ahhh! It worked. I’m so so happy. Thank you. Now the only problem is it appears that the donation button doesn’t go anywhere. I add all the info in for a donation and I click donate, and a loading bar comes up, but it goes away without anything happening. Can you help me fix that?

    Please post a link or send it to me in an email and I will take a look

    Cheers…

    …Allen

Viewing 6 replies - 1 through 6 (of 6 total)
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